accompanied by service animals may access all areas of a public entity's facility where members of the public, program participants and invitees are allowed to go, unless the public entity can...
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§ 35.136(g) Access to areas open to the public, program participants, and invitees
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§ 35.138(a) General
A public entity that sells tickets on a preassigned basis shall modify its policies, practices, or procedures to ensure that individuals with disabilities can purchase tickets for accessible...
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Staff Training
Staff Training Providing good training to your staff is perhaps the single most important step you can take towards meeting your ADA obligations....
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12182(b)(2)(A)(iii)
with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can...
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Clear Floor Space [4.34.2] and Reach Ranges [4.34.3]
(If different controls can perform the same function in a substantially equivalent manner, then only one is required to be within the required reach)....
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A4.13.9 Door Hardware
Applied kickplates on doors with closers can reduce required maintenance by withstanding abuse from wheelchairs and canes....
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Q31. Are stores required to allow service animals to be placed in a shopping cart?
For example, if a person with diabetes has a glucose alert dog, he may carry the dog in a chest pack so it can be close to his face to allow the dog to smell his breath to alert him of a...
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Bookmarks
Bookmark emergency resource mobile sites so you can quickly access them....
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1. Introduction
The process of looking for a fitness center can be trying. Sometimes it does not seem to be worth the effort....
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Question 24
Are there alternatives that the Department can adopt, which were not previously discussed, that will alleviate the burden on small entities?...
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Side Approach
Side Approach Where space is provided for a side approach, controls can be mounted at the heights allowed for side reaches....
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Sales Counters [7.2(1)]
Sales Counters [7.2(1)] In providing access to each "type" it is necessary to consider counters where only certain transactions can be made such as refunds for example, or counters that...
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7.2(2)(iii)
., at a hotel registration counter, equivalent facilitation might consist of: (1) provision of a folding shelf attached to the main counter on which an individual with disabilities can write...
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Vertical Wheelchair Lifts
Folding or flip-down seats can be used. The ASME code specifies a maximum travel distance of 12 feet and prohibits penetration of floors....
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Surface Smoothness
Rough surfaces composed of cobblestones, Belgian blocks, and similar materials can be difficult and sometimes painful to negotiate with wheeled mobility aids due to the vibrations they cause...
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Must van accessible spaces be restricted to van use?
Additional content on van designation signs can recommend that car drivers not use the space unless no other accessible parking space is available....
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Are exit doors usable only in one direction required to comply on both sides?
Under the ADA Standards, compliance is not required on both sides of those doors or gates that can be used in one direction only, such as exit-only doors....
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Clear Floor Space [§309.2]
Clear Floor Space [§309.2] Clear floor space can be oriented for a side approach instead of a forward approach at most operable parts....
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§ 37.5(i)(2) Private entity-public transport
or procedures, when the modifications are necessary to afford goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can...
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§ 37.31 Vanpools
A vanpool system in this category is deemed to be providing equivalent service to individuals with disabilities if a vehicle that an individual with disabilities can use is made available...
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§ 37.5(i)(2) Private entity-public transport
or procedures, when the modifications are necessary to afford goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can...
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