However, sometimes your policies or procedures can inadvertently make it difficult or impossible for a customer with a disability to access your goods and services....
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Policies and Procedures
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§ 38.155(b)
provided within passenger compartments, handrails or stanchions shall be sufficient to permit safe on-board circulation, seating and standing assistance, and alighting by persons with disabilities...
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§ 35.136(i)(1) Reasonable modifications
A public entity shall make reasonable modifications in policies, practices, or procedures to permit the use of a miniature horse by an individual with a disability if the miniature horse...
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III-4.3200 Effective communication
With the provision of these services, a Brailled ticket is not necessary for effective communication in seating S....
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225 and 811 Storage
Self-service shelving is required to be on an accessible route, but is not required to comply with the reach range requirements....
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant....
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2. What Is a Reasonable Accommodation?
., providing written instructions, or breaking tasks into smaller parts), eliminating a non-essential (or marginal) job function that someone cannot perform because of a disability, and ...
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Canine Companions for Independence®
Canine Companions for Independence® is a 501(c)(3) non-profit organization that enhances the lives of people with disabilities by providing highly trained assistance dogs and ongoing support...
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Access Board: Sales and Service Counters
Demonstration of sales and service counters that are accessible to people with disabilities according to accessibility standards issued under the American with Disabilities Act (ADA) and...
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§ 1194.3(c)
require the installation of specific accessibility-related software or the attachment of an assistive technology device at a workstation of a Federal employee who is not an individual with a disability...
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Needs Photos or Technical Info
This article is a good start but, really could use some photos to illustrate the text. For example, what is a faucet that is placed out of reach for persons with cognitive...
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Section 1630.14(c) Examination of Employees
Section 1630.14(c) Examination of Employees This provision permits employers to make inquiries or require medical examinations (fitness for duty exams) when there is a need to...
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Doors and hardware
• Minimum-weight doors with accessible hardware are easily opened by people who have arthritis or use a cane for extra balance. For heavier doors, automatic and power-assisted...
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Accessible route
• Clear, wide paths without stairs to the establishment’s entrance and throughout the business leave room for canes and walkers and accommodate people with reduced mobility and...
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Signage
• Precise directional and informational signage in high-contrast colors with clear, large type and good lighting make shopping more comfortable for people with diminished short-term...
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§ 36.311(c)
(c)
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§1630.14(c) Examination of employees
(c) Examination of employees. A covered entity may require a medical examination (and/or inquiry) of an employee that is job-related and consistent with business necessity. A covered...
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The Power of 504 by Disability Rights Education & Defense Fund (DREDF)
Award-winning 18-minute documentary video, which captures the drama and emotions of the historic civil rights demonstration of people with disabilities in 1977, resulting in the signing...
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Joint Plan Certification I
Joint Plan Certification I This is to certify that (name of entity covered by joint plan) is committed to providing ADA paratransit service as part of this coordinated plan and in conformance...
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ADA25: #9 of 25 -- Hospital: Interpreters
Did you know that using interpreters in hospitals is a result of the Americans with Disabilities Act (ADA)? NAD intern Nia Lazarus takes a moment to explain....
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May an employer ask disability-related questions or require a medical examination when an employee who has been on leave for a medical condition wants to return to work?
May an employer ask disability-related questions or require a medical examination when an employee who has been on leave for a medical condition wants to return to work?...
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DOCUMENTS AND INFORMATION IN ALTERNATE FORMATS
Agreement, and pursuant to its Effective Communication Policy, THE CREDIT UNION shall provide members of the public who are blind or have low vision with appropriate auxiliary aids and services...
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A. GENERAL NONDISCRIMINATION REQUIREMENTS
Humboldt County will not discriminate against individuals with a disability, and will not, based on disability: Deny the benefits of its programs, services, and activities...
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Issue: Self-Evaluation and Transition Plans
As a result, people with disabilities cannot participate in or benefit from the city’s services, programs, and activities....
