The Hospitality and Disability Initiative has customer service training materials that can be downloaded and used for training staff....
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Disability Awareness Training for Staff
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Finding Assistive Listening Systems
Assistive listening systems can be purchased from many home health and assistive technology companies....
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Request for Bid
It is important in the initial contact to identify the needs you’ve outlined, as the venue’s responsiveness to your needs in their proposal can be telling....
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Must accessible surfaces be paved?
Concrete, asphalt, and other paved surfaces are more reliably compliant, but other materials, such as wood, and construction methods can be used to provide firm and stable surfaces. ...
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Side Reach [§308.3]
Fuel Dispensers The operable parts of fuel dispensers located on existing curbs can be up to 54” high....
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§ 37.139(d)(5)
The plan shall include milestones for implementing phases of the plan, with progress that can be objectively measured yearly;...
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Issue 2: What Approach is needed to develop “Guidelines”?
And I think we can come up with some general rules....
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Interdisciplinary Communication and Vocabulary
be modified and can be supportive or less supportive depending on how they’re designed....
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Miniature horses. (Section-by-Section Analysis)
Specifically, miniature horses can provide service for more than 25 years while dogs can provide service for approximately seven years, and, because of their strength, miniature horses can...
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Miniature horses. (Section-by-Section Analysis)
Specifically, miniature horses can provide service for more than 25 years while dogs can provide service for approximately 7 years, and, because of their strength, miniature horses can provide...
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1017.2 Surface
A stable trail surface is not permanently affected by expected weather conditions and can sustain normal wear and tear from the expected uses between planned maintenance....
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§382.61(d)
equipped with movable aisle armrests, you must configure cabins, or establish administrative systems, to ensure that passengers with mobility impairments or other passengers with a disability can...
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F244.5.4 Location
Where a vehicular way serves as the general circulation path for pedestrians at a camping facility, the outdoor recreation access route can be provided within the vehicular way....
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F245.4.4 Location
Where a vehicular way serves as the general circulation path for pedestrians at a picnic facility, the outdoor recreation access route can be provided within the vehicular way....
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Exhibition label text
The Museum will continue to offer its existing twenty-minute tactile orientation tour with advance notice pending completion of its plan to provide a qualified reader who can read labels...
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702.7.1 ITU-T Recommendation E.161, Series E
Operation and Human Factors—International operation - Numbering plan of the international telephone service, Arrangement of digits, letters and symbols on telephones and other devices that can...
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H7
Inside the toilet room, is there an area where a person who uses a wheelchair or other mobility device can turn around - either at least 60-inch diameter circle or a “T”-shaped turn area...
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12184(b)(1)
individual with a disability or any class of individuals with disabilities from fully enjoying the specified public transportation services provided by the entity, unless such criteria can...
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9.2.2(1)
(1) Accessible sleeping rooms shall have a 36 in (915 mm) clear width maneuvering space located along both sides of a bed, except that where two beds are provided, this requirement can be...
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2.2 Entrances
Can the accessible entrance be used independently, or is the door heavy or usually locked? Is the entrance door at least 32 inches wide?...
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Kickplates
Applied kickplates can help protect the door surface. If provided, it is recommended that they cover almost the full door width up to a height of 16 inches from the bottom edge....
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413.1 General
EXCEPTION: Devices for personal use where closed captions and audio description can be enabled through system-wide platform settings shall not be required to conform to 413.1....
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F245.4.4 Location
Where a vehicular way serves as the general circulation path for pedestrians at a picnic facility, the outdoor recreation access route can be provided within the vehicular way....
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F244.5.4 Location
Where a vehicular way serves as the general circulation path for pedestrians at a camping facility, the outdoor recreation access route can be provided within the vehicular way....