interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
Search Results "Emergency Service"
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§ 36.303(d)(1)
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Relationship Between Primary and Secondary PSAPs
Primary PSAPs (9-1-1 answering points) often transfer calls to secondary PSAPs (such as fire or emergency medical services) if they do not dispatch those services directly from the primary...
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How can I contact manufacturers and service providers about access concerns?
How can I contact manufacturers and service providers about access concerns?...
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Helping Hands
We do this by providing them, free of charge, with a unique service animal: a highly trained capuchin monkey to help with their daily tasks....
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Wheelchair Passage Width [4.2.1] and Passing Space [4.2.2]
A continuous clear width of 36 inches is the minimum needed by people who use walking aids or service animals....
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§35.190(b)(3)
(3) Department of Health and Human Services: all programs, services, and regulatory activities relating to the provision of health care and social services, including schools of medicine...
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27. Hand-Carrying
Except in emergency situations, a passenger's request for a driver to lift the passenger out of his or her mobility device should generally be denied because of the safety, dignity, and...
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Section 35.151(e) Social service center establishments
Section 35.151(e) Social service center establishments In the NPRM, the Department proposed a new Sec. 35.151(e) requiring group homes, halfway houses, shelters, or similar social service...
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203.8 Residential Facilities, F203.9 Residential Facilities
The final rule revises the exception to also apply to common use areas that do not serve emergency transportable housing unit pads designed and constructed to accept the installation of...
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11B-216.4.3 Directional signs
Signs required by Chapter 10, Section 1009.10 to provide directions to accessible means of egress shall comply with Section 11B-703.5.
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11B-216.4.3 Directional signs
Signs required by Chapter 10, Section 1009.10 to provide directions to accessible means of egress shall comply with Section 11B-703.5.
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E208.1 General
Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6....
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E208.1 General
Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6....
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II-7.2000 Telephone communications
If telephone relay services, such as those required by title IV of the ADA, are available, these services generally may be used to meet this requirement....
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§35.190(b)(1)
(1) Department of Agriculture: all programs, services, and regulatory activities relating to farming and the raising of livestock, including extension services....
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§ 35.190(b)(1) Department of Agriculture
(1) Department of Agriculture: All programs, services, and regulatory activities relating to farming and the raising of livestock, including extension services....
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Canine Companions for Independence®
Canine Companions trains four types of assistance dogs: Service Teams - assist adults with physical disabilities by performing daily tasks....
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10. Exclusive or Reduced Capacity Paratransit Trips
A passenger's request for an exclusive paratransit trip may be denied as a fundamental alteration of the entity's services. Paratransit is by nature a shared-ride service....
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Tips for Communicating with Individuals Who are Blind or Visually Impaired
Never touch or distract a service dog without first asking the owner. Tell the individual when you are leaving....
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13. Intermediate Stops
While this can be a very useful service to the rider, and in some cases can save the provider's time and money (by scheduling and providing a separate trip to and from the drug store), such...
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ADA25: #15 of 25 -- VRS: Banks
NAD Attorney Anna Bitencourt shares how the Americans with Disabilities Act (ADA) covers Video Relay Services (VRS) when calling a bank....
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Sec.36.303(a) General
A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently...
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§ 36.303(a) General
A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently...
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Section 35.130(h) Safety. (Section-by-Section Analysis)
Technical Assistance Manual at II–3.5200 makes clear the Department's view that public entities also have the right to impose legitimate safety requirements necessary for the safe operation of services...
