format or alternate modes upon request at no additional charge where end-user documentation is provided; (3) ensure usable customer support and technical support in the call centers and service...
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Section 1193.33 Accessibility and usability
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4. Q: What must I do when an individual with a service animal comes to my business?
A: The service animal must be permitted to accompany the individual with a disability to all areas of the facility where customers are normally allowed to go....
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Feeling Safe, Being Safe Webcast Training: Being Prepared
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: The Emergency Worksheet
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: Introduction & Materials
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: The Emergency Kit
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Caroline's Cart - Making Mobility Easy
Making Mobility Easy Caroline's Cart is a shopping cart created for special needs children. It provides parents and caregivers a viable option to transport a child through a store...
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1. What is the ADA’s Title II integration mandate, and how does it apply to state and local governments’ employment service systems?
A: The ADA’s integration mandate requires public entities to “administer services, programs, and activities in the most integrated setting appropriate to the needs of qualified individuals...
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United States of America v. State of Florida - Final Order of Dismissal
Through its Medicaid program, the State of Florida administers and funds various services for children who are considered medically complex or fragile. ...
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§ 36.302(c)(3) If an animal is properly excluded
(3) If an animal is properly excluded. ...
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Video remote interpreting (VRI). (Section-by-Section Analysis)
Section 36.303(b)(1) sets out examples of auxiliary aids and services....
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I. Introduction
The Americans with Disabilities Act (ADA) requires all Public Safety Answering Points (PSAPs) to provide direct, equal access to their services for people with disabilities who use teletypewriters...
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Access Board: Protruding Objects - Post Mounted Objects
This video is part of a longer animation produced by the U.S. Access Board....
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Access Board: Design Solutions for Common Protruding Objects
This video is part of a longer animation produced by the U.S. Access Board....
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Access Board: Standards Regarding Protruding Objects
This video is part of a longer animation produced by the U.S. Access Board....
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Widgit First Response Communication Book
This book is designed to help responders to medical emergencies ask questions and understand responses from people for whom communication is difficult. Symbols Symbols are an...
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Technibilt Caroline's Cart
Caroline’s Cart was created for special needs individuals. It provides caregivers a viable option to transport a special needs individual through a store while shopping, without the...
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Access Board: International Symbol of Hearing Loss
This video is part of a longer animation produced by the U.S. Access Board....
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SEC. 3. DEFINITIONS. 42 USC 12102
SEC. 3. DEFINITIONS. 42 USC 12102 As used in this Act:
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a. Public Television and Videos
If your local government produces public television programs or videos, they must be accessible. A common way of making them accessible to people who are unable to hear the audio...
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City of XXX – ADA Transition Plan
City Hall January 4, 2017 Prepared by: ADA Coordinator and Director of Facilities Area Access...
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Maintaining Accessibility in Museum Shops
Museum shops must not allow merchandise to spill into aisles and narrow the width of the accessible route. Sales and ticket counters that have been lowered to provide...
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§ 36.309(b) Examinations
(b) Examinations.
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Sec.36.309(b) Examinations
(b) Examinations.
