Section 100.205(c)(3)(i) provides that all covered multifamily dwellings with a building entrance on an accessible route shall be designed and constructed in such a manner that all premises...
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Requirement 4. Accessible route into and through the covered dwelling unit.
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Examples of meeting your “access to goods and services” obligation when physical barrier removal is not readily achievable
This may include assisting customers by moving items to an accessible counter or to their table in another area....
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4. Q: What must I do when an individual with a service animal comes to my business?
A: The service animal must be permitted to accompany the individual with a disability to all areas of the facility where customers are normally allowed to go....
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Requirement 3. Usable doors.
provides that covered multifamily dwellings with a building entrance on an accessible route shall be designed in such a manner that all the doors designed to allow passage into and within all premises...
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Introduction
Introduction Meetings between businesses and people with disabilities – whether related to researching customer preferences, developing a business education curriculum, or discovering...
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Effective Communication
Effective Communication Businesses must communicate effectively with customers who have vision, hearing, or speech disabilities....
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Speech Impairments
Never pretend to understand if you are having difficulty understanding; ask the customer to repeat what was said and then repeat it back to the customer to make sure that you understand...
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Security Bollards [7.4] and Security Devices
Security Bollards [7.4] and Security Devices Bollards and rails used to keep shopping carts on the premises must allow an accessible clear passage (32 inches wide minimum) along at least...
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11B-227.2 Check-out aisles
When check-out aisles are open for customer use, the business should ensure that a minimum of one accessible check-out aisle is always available for use by persons with disabilities....
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III 4.2500 Accessible or special-goods
As a general rule, a public accommodation is not required to alter its inventory to carry accessible or special products that are designed for or easier to use by customers with disabilities...
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Trends that Enhance or Hinder Accessibility
A hotel restaurant that creates ambience with low lighting can make travel to a table difficult for an older customer; while a restaurant menu with a crisp, high contrast contemporary design...
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11B-707.5.2 Receipts
Exceptions: Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible....
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POWER DISRUPTION
TRIGGER: Power outages that impact thousands of customers for several hours or more. WHAT DOES THE CITY DO?...
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Tax Credits and Deductions
removal and alterations to improve accessibility; providing accessible formats such as Braille, large print and audio tape; making available a sign language interpreter or a reader for customers...
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III-4.2400 Check-out aisles
If a store has check-out aisles, customers with disabilities must be provided an equivalent level of convenience in access to check-out facilities as customers without disabilities....
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USE ZONE
[DSA-AC] The ground level area beneath and immediately adjacent to a play structure or play equipment that is designated by ASTM F 1487 for unrestricted circulation around the play equipment...
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Separate benefit (Preamble, Section-by-Section Analysis)
Thus, the "individual or class of individuals'' referenced in the three paragraphs is intended to refer to the clients and customers of the public accommodation that entered into a contractual...
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Section 36.202(c) (Section-By-Section Analysis and Response to Comments)
Thus, the "individual or class of individuals'' referenced in the three paragraphs is intended to refer to the clients and customers of the public accommodation that entered into a contractual...
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Receipts: ADA Standard Section 707.5.2
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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§382.53(a)(2)
(2) As a foreign carrier, you must make this information available at each gate, ticketing area, and customer service desk that you own, lease, or control at any U.S. airport....
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Paragraph (e) Availability of auditory information for people who are hard of hearing (Section-by-Section Analysis)
These commenters supported the proposed provision that products be equipped with volume control that provides an adjustable amplification ranging from 18-25 dB of gain....
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Use Zone
The ground level area beneath and immediately adjacent to a play structure or play equipment that is designated by ASTM F 1487 (incorporated by reference, see “Referenced Standards” in Chapter...
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David New, Plaintiff, v. Lucky Brand Dungarees Stores, Inc., d/b/a Lucky Brand Jeans, Defendant - Statement of Interest of the United States of America
or technology—such as medical equipment, e-readers, and interactive multimedia—to be covered by title III even though these types of equipment or technologies are not explicitly addressed...
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§100.203(c)
for the landlord to require the tenant to remove the blocking, since the reinforced walls will not interfere in any way with the landlord's or the next tenant's use and enjoyment of the premises...