Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
Search Results "Passenger Vessel"
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Written Complaints Received after the Trip
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4. On-board wheelchairs
The existing rule requires that, on aircraft with more than 60 seats, the carrier must provide an onboard wheelchair in any case if the aircraft has an accessible lavatory, and on a passenger’s...
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T504 Fare Collection Devices
access routes), as well as their operable parts (to ensure such devices are reachable and usable by passengers with disabilities)....
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3. Testing and Labeling of Electronic Respiratory Assistive Devices
Testing and Labeling of Electronic Respiratory Assistive Devices In the Oxygen NPRM, we proposed that a U.S. carrier that conducts passenger-carrying service other than an on-demand air...
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§382.55(b)(2)
(2) You must not subject a passenger with a disability to special screening procedures because the person is traveling with a mobility aid or other assistive device if the person using the...
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§382.117(h)
., animal health regulations) needed to permit the legal transportation of a passenger's service animal from the U.S. into a foreign airport....
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T605.1 General
Seat belts and shoulder belts provided for passengers who use wheelchairs shall comply with 49 CFR 571.209....
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A Clear Operational Path For Entering The Professional Transport Industry
The examiner sits quietly in the passenger seat, watching how smoothly you shift gears and how cautiously you approach active intersections....
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§382.29(c)(2)(ii)
by means of finger spelling and you cannot, within the time following the individual's notification, arrange for a flight crew member who can communicate using this method to serve the passenger's...
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§382.141(a)(2)
(2) You must also train such employees with respect to awareness and appropriate responses to passengers with a disability, including persons with physical, sensory, mental, and emotional...
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§382.27(a)
(a) Except as provided in paragraph (b) of this section and §382.133(e)(4) and (5) and (f)(5) and (6), as a carrier you must not require a passenger with a disability to provide advance...
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408.1 General
They shall be passenger elevators as classified by ASME A17.1. Elevator operation shall be automatic....
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§27.72(g)
they are trained to proficiency in the use of the boarding assistance equipment used at the airport and appropriate boarding assistance procedures that safeguard the safety and dignity of passengers...
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T208.2.2 Doorways on Two Sides of vehicle
Where non-rail vehicles have doorways on two sides, a passenger access route shall connect each wheelchair space to doorways on both sides of the vehicle that provide a means of accessible...
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Indirect Air Carriers
If an indirect air carrier provides facilities or services for passengers that are covered for other carriers by sections 382.21 through 382.55, the indirect air carrier must do so in a...
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§ 37.3 Vehicle
Vehicle, as the term is applied to private entities, does not include a rail passenger car, railroad locomotive, railroad freight car, or railroad caboose, or other rail rolling stock described...
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408.1 General
They shall be passenger elevators as classified by ASME A17.1. Elevator operation shall be automatic....
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§382.55(b)
(b) If, as a carrier, you impose security screening procedures for passengers with disabilities that go beyond those mandated by TSA (or, at a foreign airport, beyond the law of the country...
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§382.27(g)
(g) If a passenger does not meet advance notice or check-in requirements you establish consistent with this section, you must still provide the service or accommodation if you can do so...
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§382.155(b)
(b) As a passenger making a written complaint, you must state whether you had contacted a CRO in the matter, provide the name of the CRO and the date of the contact, if available, and enclose...
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§382.157(f)(1)(ii)
(ii) Disability-related complaints you receive from or on behalf of passengers when you are unable to reach agreement with your codeshare partner as to whether the complaint involves service...
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§382.7(d)
(d) As a foreign carrier, if you operate a charter flight from a foreign airport to a U.S. airport, and return to a foreign airport, and you do not pick up any passengers in the U.S., the...
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Flange way gap
For rail projects, no flange way gap can be greater than 2.5" where passenger circulation paths cross tracks at grade (i.e. a street-level pedestrian crossing over streetcar tracks)....
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12162(a)(4)(B)(ii)
surface on which to eat, shall be provided to ensure that other equivalent food service is available to individuals with disabilities, including individuals who use wheelchairs, and to passengers...