Queues and waiting lines servicing counters or check-out aisles required to comply with Sections 11B-904.3 or 11B-904.4 shall comply with Section 11B-403 _|Walking Surfaces|_. ...
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11B-227.5 Queues and Waiting Lines
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27. Hand-Carrying
Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
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Chapter 3 General Effective Communication Requirements Under Title II of the ADA
What are auxiliary aids and services? When is a state or local government required to provide auxiliary aids and services?...
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5) Mercantile
5) Mercantile ADAAG: Counters: * At least one of each type of sales or service counter where a cash register is located must be accessible....
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Must all new or reconstructed facilities be accessible?
Forest Service Handbook 7309.11.34.16.1.g details a few very specific exemptions to accessibility requirements in new and existing Forest Service buildings....
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Culver's DriveThru Assistance for the Deaf & Hard of Hearing: Product Demonstration Video of OrderAssist™
Product Demonstration Video of OrderAssist™
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ABC 7 Chicago Karen Meyer: Orland Park, IL Culver's restaurant offer accessible drive-thrus
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments.
[See subsections ...]
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Expanding Your Market: Accessibility Benefits Older Adult Customers
Many older adults, whether they have disabilities or not, are often unwilling to be categorized as “old” or in need of “special services.”...
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Proceedings of: Workshop on Improving Building Design for Persons with Low Vision
Until his retirement in January 2011, he was the Chief Mechanical Engineer in the Office of Design and Construction for the Public Buildings Service of the U.S....
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Study Objectives
The purpose of this study was to examine independent transfers to and from a WMD and a simple platform, with and without the use of grab bars and/or a backrest, and transfers between...
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Acknowledgments
Jensen Associates, LLC Jaime Schmidt, Forest Service The authors would like to express their grateful appreciation for the contributions of these individuals and organizations...
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49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
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A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
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B. Legal foundation for captioning and video description
alter the nature of the good or service being offered or would result in an undue burden. 28 CFR 36.303(a)....
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1. Face-to-Face Communications
For more complex or lengthy exchanges, more advanced aids and services are required....
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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Sec.36.310(a) General
(a) General.
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48...
