What are auxiliary aids and services? When is a state or local government required to provide auxiliary aids and services?...
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Chapter 3 General Effective Communication Requirements Under Title II of the ADA
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Behavioral Health Integration Capacity Assessment Introductory Webinar
This webinar, conducted March 28th, 2013, introduced an assessment tool designed to assist behavioral health organizations in assessing their ability to integrate primary care services....
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5) Mercantile
5) Mercantile ADAAG: Counters: * At least one of each type of sales or service counter where a cash register is located must be accessible....
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments.
[See subsections ...]
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Dogs for Better Lives (Formerly: Dogs for the Deaf)
Award-winning Dogs for Better Lives is a national 501(c)(3) nonprofit located in Central Point, Oregon. Formerly known as Dogs for the Deaf, we have been providing Assistance Dogs to...
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Must all new or reconstructed facilities be accessible?
Forest Service Handbook 7309.11.34.16.1.g details a few very specific exemptions to accessibility requirements in new and existing Forest Service buildings....
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Expanding Your Market: Accessibility Benefits Older Adult Customers
Many older adults, whether they have disabilities or not, are often unwilling to be categorized as “old” or in need of “special services.”...
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C. Next Generation 9-1-1
Department published an ANPRM announcing the Department’s intention to consider a rule to revise the ADA title II regulation to address how Public Safety Answering Points, which provide 9-1-1 services...
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49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
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A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
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I. Introduction
(TTYs), which are also known as "telecommunications devices for the deaf (TDDs)."...
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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ADA Now - Online Quarterly Newsletter from the ACTCP
ADA Now is an on-line magazine, published quarterly, that provides information and resources on the Americans with Disabilities Act. ADA Now is primarily designed for ADA...
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Does the Americans with Disabilities Act (ADA) apply to the Forest Service?
It applies to State and local government services and public accommodations....
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1. Face-to-Face Communications
For more complex or lengthy exchanges, more advanced aids and services are required....
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PROVIDING ACCESSIBLE VOTING SYSTEMS AND EFFECTIVE COMMUNICATION
Only if providing an aid or service would result in a fundamental alteration or undue financial and administrative burdens is a jurisdiction not required to provide the aid or service. ...
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Sec.36.310(a) General
(a) General.
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48 inches....
