Queues and waiting lines servicing counters or check-out aisles required to comply with Sections 11B-904.3 or 11B-904.4 shall comply with Section 11B-403 _|Walking Surfaces|_. ...
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11B-227.5 Queues and Waiting Lines
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11B-227.5 Queues and Waiting Lines
Queues and waiting lines servicing counters or check-out aisles required to comply with Sections 11B-904.3 or 11B-904.4 shall comply with Section 11B-403 _|Walking Surfaces|_. ...
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27. Hand-Carrying
Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
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1. Under Title II, what must public school districts do to provide effective communication to students with hearing, vision, or speech disabilities?
To do this, public schools must provide appropriate “auxiliary aids and services” where necessary to provide effective communication;20 that is, schools must provide appropriate auxiliary...
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Chapter 3 General Effective Communication Requirements Under Title II of the ADA
What are auxiliary aids and services? When is a state or local government required to provide auxiliary aids and services?...
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Behavioral Health Integration Capacity Assessment Introductory Webinar
This webinar, conducted March 28th, 2013, introduced an assessment tool designed to assist behavioral health organizations in assessing their ability to integrate primary care services....
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2. Written Communications
In many instances, you will receive a request for an alternative format from a person with a disability before the event....
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Undue Burden
Public entities are not required to provide an auxiliary aid or service that would fundamentally alter the program, service, or activity or would result in undue financial and administrative...
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments.
[See subsections ...]
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Dogs for Better Lives (Formerly: Dogs for the Deaf)
Award-winning Dogs for Better Lives is a national 501(c)(3) nonprofit located in Central Point, Oregon. Formerly known as Dogs for the Deaf, we have been providing Assistance Dogs to...
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Communicating with Customers
This device has a keyboard for entering messages and a visual display to view the content of a conversation from another person using a TDD....
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Must all new or reconstructed facilities be accessible?
Forest Service Handbook 7309.11.34.16.1.g details a few very specific exemptions to accessibility requirements in new and existing Forest Service buildings....
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Expanding Your Market: Accessibility Benefits Older Adult Customers
Many older adults, whether they have disabilities or not, are often unwilling to be categorized as “old” or in need of “special services.”...
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Service Animals and Emotional Support Animals
This guide provides an overview of how major Federal civil rights laws govern the rights of a person requiring a service animal....
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49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
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A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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ADA Now - Online Quarterly Newsletter from the ACTCP
ADA Now is an on-line magazine, published quarterly, that provides information and resources on the Americans with Disabilities Act. ADA Now is primarily designed for ADA...
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Sec.36.310(a) General
(a) General.
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
