Assembly area managers and advocacy groups have informed the Department that the fraudulent purchase of accessible seating is a pressing concern....
Search Results "Ticketing (Assembly)"
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Prevention of fraud in purchase of accessible seating. (Section-by-Section Analysis)
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B. ACCESSIBLE TICKETING
the same methods of distribution; (d) in the same types and numbers of ticketing sales outlets, including telephone service, in-person ticket sales at the facility, or third-party ticketing...
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TICKETING
The highlights of the new ticketing regulations include, but are not limited to, the following requirements: Tickets for accessible seating must be available for purchase during...
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4.33.3* Placement of Wheelchair Locations
Wheelchair areas shall be an integral part of any fixed seating plan and shall be provided so as to provide people with physical disabilities a choice of admission prices and lines...
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Dispersion
Dispersion is required where fixed assembly seating exceeds 300. Wheelchair spaces must be provided in all areas, including sky boxes and specialty areas....
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ADA Revised Requirements: Ticket Sales
The Department of Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for title II (State and local government services) and...
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Overview
The requirements, which went into effect on March 15, 2011, address: Ticket Sales; Ticket Prices; Identification of Available Accessible Seating; Purchasing Multiple Tickets;...
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What is an Accessible Seat and Who Can Use One?
Aisle seats with retractable or removable armrests, which are called "designated aisle seats" and can be used by some people with disabilities, are not covered by these ticketing requirements...
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Ticket Sales
Venues are required to sell tickets for accessible seats in the same manner and under the same conditions as all other ticket sales....
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Ticket Prices
This concept also applies to service charges added to the cost of a ticket, whether charged by the venue or a third-party seller....
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Purchasing Multiple Tickets
People purchasing a ticket for an accessible seat may purchase up to three additional seats for their companions in the same row and these seats must be contiguous with the accessible seat...
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Group Sales
If it is not possible to seat the entire group together and the group must be split, the tickets should be allocated so that the individuals with disabilities are not isolated from others...
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Hold and Release of Tickets for Accessible Seating
Generally, tickets for accessible seats may not be sold to members of the general public who do not need the specific features of accessible seats....
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Ticket Transfers and Secondary Ticket Market
If venues permit patrons to give or sell their tickets to others, the same right must be extended to patrons with disabilities who hold tickets for accessible seats and to persons with disabilities...
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Prevention of Fraud in Purchase of Tickets for Accessible Seating
For single event tickets, venues may ask purchasers to state that they require, or are purchasing tickets for someone who requires, the features of an accessible seat....
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Staff Training
Venues of all sizes are strongly encouraged to educate venue managers, box office staff, individuals answering phones or responding to Internet inquiries, and any other staff involved in ticket...