Carriers may not impose charges on passengers for accommodations required by the rule....
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382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
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§382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
As a carrier, you are not required to provide extensive special assistance to qualified individuals with a disability....
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports
For the reasons set forth in the preamble, the Department amends 14 CFR parts 382 and 399 as follows: Title 14—Aeronautics and Space Part 382 Nondiscrimination on the Basis of...
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382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?...
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§382.115 What requirements apply to on-board safety briefings?
As a carrier, you must comply with the following requirements with respect to on-board safety briefings:...
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Air Carrier Airport:
A public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service. [Sec. 382.5]
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382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
carrier were performing the functions itself....
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382.35 May carriers require passengers with a disability to sign waivers or releases?
382.35 May carriers require passengers with a disability to sign waivers or releases?...
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§382.3 Air Carrier Access Act or ACAA
Air Carrier Access Act or ACAA means the Air Carrier Access Act of 1986, as amended, the statute that provides the principal authority for this part....
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§382.117(h)
(h) You must promptly take all steps necessary to comply with foreign regulations (e.g., animal health regulations) needed to permit the legal transportation of a passenger's service animal...
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382.93 Must carriers offer preboarding to passengers with a disability?
382.93 Must carriers offer preboarding to passengers with a disability?...
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382.19 May carriers refuse to provide transportation on the basis of disability?
382.19 May carriers refuse to provide transportation on the basis of disability?...
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382.71 What other aircraft accessibility requirements apply to carriers?
382.71 What other aircraft accessibility requirements apply to carriers?...
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§382.93 Must carriers offer preboarding to passengers with a disability?
As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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Air Carrier Access Act
The Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign air carriers against qualified individuals with physical or mental impairments....
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382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?...
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382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?
382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?...
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees If, after careful consultation with a CRO and any other personnel required to be consulted by...
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§382.145 What records concerning training must carriers retain?
[See subsections ...]
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Employee Training
Management of carriers should be aware that proper training of carrier personnel is critical to compliance with the ACAA and part 382....
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§ 382.61 Training
(a) Each carrier which operates aircraft with more than 19 passenger seats shall provide training, meeting the requirements of this paragraph, for all its personnel who deal with the traveling...
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382.1 What is the purpose of this Part?
The section is amended to include foreign carriers....
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Complaint Procedures
[Sec. 382.65(a)] The carrier must make the CRO available during all times the carrier is operating at the airport. [Sec. 382.65(a)(1)] See also Ch. 6....
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Responsibilities of Employees other than the CRO
Responsibilities of Employees other than the CRO You should be aware that all personnel dealing with the traveling public should be trained to proficiency regarding the legal requirements and the carrier’s...