Real-Time Communication Etiquette for Communicating with Customers with Disabilities Today, a lot of customer service takes place with voice calls over the telephone and Internet; however...
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Real-Time Communication Etiquette for Communicating with Customers with Disabilities
- General Information About Text-to-9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
- U. S. Department of Veterans Affairs Office of Construction & Facilities Management Technical Information Library (TIL)
- FacingDisability.com
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General: ADA Standard Section 223.1
Section 223.1 of the ADA Standards covers information in the current ADA Standards on scoping requirements for medical care and long-term care facilities.
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Hospital Outpatient Facilities: ADA Standard Section 208.2.1
Section 208.2.1 of the ADA Standards covers information on scoping requirements in the most current ADA Standards for accessible parking at hospital outpatient facilities.
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APPENDIX RESOURCES FOR LOCATING REASONABLE ACCOMMODATIONS
All of the above-listed documents, with the exception of the ADA Technical Assistance Manual and Resource Directory and the poster, are also available through the Internet at https://www.eeoc.gov...
- U.S. Department of Housing and Urban Development: Information for Disabled Persons
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Features of the ETA Standard Barrier Survey/Barrier Management System [Title III]
Various reports have been designed to meet the specific data needs of various individuals who will need access to barrier management information without including all of the information...
- Husky 10" Multi-Function Standard Digital Level
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Features of the ETA Standard Barrier Survey/Barrier Management System [Title II]
Various reports have been designed to meet the specific data needs of various individuals who will need access to barrier management information without including all of the information...
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General: ADA Standard Section 404.1
Section 404.1 of the ADA Standards covers information in the current ADA Standards for doors, doorways, and gates that are part of an accessible route.
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
While the exchange of written notes is inappropriate for lengthy or complicated communications, it can be appropriate for situations such as routine requests for written information, for...
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Chapter 5 Website Accessibility Under Title II of the ADA
What technologies do people with disabilities use to access the Internet? How do poorly designed websites pose barriers to people with disabilities?...
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Staff Training
Venues of all sizes are strongly encouraged to educate venue managers, box office staff, individuals answering phones or responding to Internet inquiries, and any other staff involved in...
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§382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 78 FR 67914, Nov. 12, 2013]
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§ 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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11B-707.5.2 Receipts
Where receipts are provided, speech output devices shall provide audible balance inquiry information, error messages, and all other information on the printed receipt necessary to complete...
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Chapter 5 Addendum: Title II Checklist (Website Accessibility)
services and information? ...
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Receipts: ADA Standard Section 707.5.2
Where receipts are provided, speech output devices shall provide audible balance inquiry information, error messages, and all other information on the printed receipt necessary to complete...
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General: ADA Standard Section 228.1
Section 228.1 of the ADA Standards covers information in the current ADA Standards on scoping requirements for depositories, vending machines, change machines, mail boxes, and fuel...
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Alerts
You can also do an internet search for instructions on how to enable your device....
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26. Q: Has the United States entered into any settlement agreements involving child care centers?
The settlement agreements and their attachments, including a waiver of liability form and parent and physician authorization form, can be obtained by calling the Department's ADA Information...
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Chapter 4: Hardware (Section-by-Section Analysis)
Chapter 4 contains proposed requirements for hardware that transmits information or has a user interface....