Types of Auxiliary Aids and Services There are a variety of auxiliary aids and services. Here are a few examples....
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Effective Communication
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11B-904.6 Security glazing
Telephone handset devices, if provided, shall comply with Section 11B-704.3. Advisory 904.6 Security glazing....
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11B-227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with Sections 11B-227 and 11B-904....
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ADA25: #20 of 25 -- Video Relay Service (VRS)
DEBRA: Title IV of the Americans with Disabilities Act created the national relay program giving full telephone access to deaf and hard of hearing people....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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704.2.1 Clear Floor or Ground Space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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704.2.1 Clear Floor or Ground Space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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II-7.3300 Seven-digit lines.
States may operate a statewide 911 system for both voice and nonvoice calls and, in addition, permit voice callers only to dial seven-digit numbers to obtain assistance from particular emergency...
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal, it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the...
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal under §35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity...
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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704.2.1 Clear Floor or Ground Space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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11B-704.2.1 Clear floor or ground space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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B. How Does a TTY Work?
If your locality has emergency communications services but uses different emergency numbers, such as a seven-digit number, you are still required to comply with Title II’s requirements for...
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11B-704.2.1 Clear floor or ground space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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11B-704.2.1 Clear floor or ground space
Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space...
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11B-227 SALES AND SERVICE
[See subsections ...]
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11B-227 Sales and service.
[See subsections ...]