Communicating with Customers Customers who have hearing or speech disabilities may need to communicate with sales staff without using speech....
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Communicating with Customers
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Who can file charges of discrimination?
An applicant or employee who feels that s/he has been discriminated against in employment on the basis of disability can file a charge with EEOC....
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382.85 What seating accommodations must carriers make to passengers in circumstances not covered by section 382.81 (a) through (d)?
Carriers must provide a seat that will accommodate a passenger with a disability other than one listed in section 382.81(a) – (d) when the passenger self-identifies and requests the accommodation...
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Questions and Answers about Deafness and Hearing Impairments in the Workplace and the Americans with Disabilities Act
Questions and Answers about Deafness and Hearing Impairments in the Workplace and the Americans with Disabilities Act...
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The Doctor's Role
examinations for an employer should not be responsible for making employment decisions or deciding whether or not it is possible to make a reasonable accommodation for a person with a disability...
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Conference Proceedings and Final Passage
Moreover, the disability community’s chief congressional supporters stood with the disability community....
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Information on Taking Charge of Your Health Care
Go to: Products from Harris Family Center for Disability and Health Policy, http://www.hfcdhp.org/products Health, Wellness and Aging with Disability http://www.jik.com/...
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The Importance of Customer Feedback
Both build customer loyalty. Expanding Your Market "People with disabilities are problem solvers....
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§ 35.137(c)(2) Inquiry into use of other power-driven mobility device
A public entity that permits the use of an other power-driven mobility device by an individual with a mobility disability shall accept the presentation of a valid, State-issued, disability...
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Screening Mobility Aid or Assistive Device
In the event a passenger’s mobility aid or assistive device activates the security system, you must conduct the security search of the passenger with a disability in the same manner as you...
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The Shameful Wall
The Shameful Wall And now I sign legislation which takes a sledgehammer to another wall, one which has, for too many generations, separated Americans with disabilities from the freedom...
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§35.140 Employment discrimination prohibited (Section-by-Section Analysis)
The Department, together with the other Federal agencies responsible for the enforcement of Federal laws prohibiting employment discrimination on the basis of disability, recognizes the...
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Familiarize Yourself with the Law
Some passengers with disabilities bring a copy of the regulations with them when they access air transportation in order to have the primary resource close at hand....
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You must allow a passenger with a disability to stow assistive device inside the cabin
You must allow a passenger with a disability to stow his or her cane or other assistive device inside the cabin of the aircraft close to his or her seat if it fits, consistent with...
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Using a Fitness Center Does Not Have to be an Exercise in Frustration: Tips for People with Mobility and Visual Disabilities
By June Isaacson Kailes, Associate Director Center for Disability Issues and the Health Professions Western University of Health Sciences jik@pacbell.net Version 1.1, November...
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Questions to Ask for Identifying Communication and Accommodation Needs
Questions to Ask for Identifying Communication and Accommodation Needs1 By June Isaacson Kailes, Associate Director Harris Family Center for Disability and Health Policy...
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§27.19 Compliance with Americans with Disabilities Act requirements and FTA policy.
[55 FR 40763, Oct. 4, 1990, as amended at 56 FR 45621, Sept. 6, 1991; 61 FR 32354, June 24, 1996; 79 FR 21405, Apr. 16, 2014]
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ADA Update - A Primer for State and Local Governments (Title II Primer)
Department of Justice Civil Rights Division Disability Rights Section AMERICANS WITH DISABILITIES ACT ADA Update: A Primer for State and Local Governments...
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3.1 Overview of Legal Obligations
This duty is ongoing and may arise any time that a person's disability or job changes....
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Alterations to cells and program access. (Section-by-Section Analysis)
Historically, individuals with disabilities have been excluded from such programs because they are not located in accessible locations, or inmates with disabilities have been segregated...
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What is Reasonable Accommodation?
Reasonable accommodation is any change or adjustment to a job or work environment that permits a qualified applicant or employee with a disability to participate in the job application process...
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Q10: What should a school district do if it does not believe that a student needs special education or related services as described in the Section 504 regulation?
This provision requires a school district to establish a system of procedural safeguards for the identification, evaluation, and educational placement of persons who, because of disability...
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§382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
[See subsections ...]
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§ 36.311(a) Use of wheelchairs and manually-powered mobility aids
A public accommodation shall permit individuals with mobility disabilities to use wheelchairs and manually-powered mobility aids, such as walkers, crutches, canes, braces, or other similar...