Commonly known as the “integration mandate,” public entities must make their programs, services, and activities accessible to qualified people with disabilities in the most integrated way...
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26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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§104.4(c) Aid, benefits, or services limited by Federal law
(c) Aid, benefits, or services limited by Federal law. ...
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11. Outside of the Service Area or Operating Hours
A person's request for fixed route or paratransit service may be denied when honoring the request would require the transportation provider to travel outside of its service area or to operate...
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§ 37.7(b)(6)
(6) Determinations of equivalent facilitation are made only with respect to vehicles or vehicle components used in the provision of transportation services covered by subpart D or subpart...
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§ 37.5(f)
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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Chapter 4 9-1-1 and Emergency Communications Services
It answers questions including: What types of emergency communications services are covered? How does a TTY work?...
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§ 37.5(i)(1) Private entity-private transport
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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2. Pick Up and Drop Off Locations with Multiple Entrances
., shopping malls, employment centers, schools, hospitals, airports), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather...
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G. Access to Social Services, Temporary Lodging or Housing, and Other Benefit Programs
State and local governments often provide social services and other benefit programs to assist people harmed by emergencies and disasters....
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Parallel Approach: ADA Standard Section 904.4.1
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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Video remote interpreting (VRI) services. (Section-by-Section Analysis)
Video remote interpreting (VRI) services....
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Section 37.161 Maintenance of Accessible Features--General
Section 37.161 Maintenance of Accessible Features--General This section applies to all entities providing transportation services, public and private....
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227 Sales and Service
Queues and waiting lines servicing counters or check-out aisles required to comply with 904.3 or 904.4 shall comply with 403. New...
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§104.47 Nonacademic services.
[45 FR 30936, May 9, 1980, as amended at 65 FR 68055, Nov. 13, 2000]
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3. Private Property
Department of Housing and Urban Development for discriminating against services for persons with disabilities....
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§ 36.406(d) Social service center establishments.
(d) Social service center establishments. ...
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Certification of Equivalent Service
Certification of Equivalent Service The (name of agency) certifies that its demand responsive service offered to individuals with disabilities, including individuals who use wheelchairs...
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