Pre-boarding as an Option Although you are not required to pre-board, choosing to take advantage of a pre-boarding opportunity may assist you in securing a seating accommodation...
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Pre-boarding as an Option
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§27.71(f)
services to individuals with disabilities as required by this part and applicable ADA rules of the Department of Transportation and Department of Justice for airport operators and applicable Air...
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§ 382.35 Attendants
(a) Except as provided in this section, a carrier shall not require that a qualified individual with a disability travel with an attendant as a condition of being provided air transportation...
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Safety Always Considered
Safety Always Considered You should keep in mind that carriers are obligated to take the safety of all passengers into consideration when making decisions about accommodations for...
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I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant?
QUESTION: I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant? ANSWER: Airlines may not require a passenger with a...
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ClickAndGo Navigation Wayfinding Technology
Indoor and Outdoor ClickAndGo Navigation is not limited to outdoor travel, as is the case with GPS technology....
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The AWARE App from Sensible Innovations with Accessibility Voiceover
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ROXIMITY's Model O iBeacon
The Model O is Roximity's newest beacon. It’s tiny, inexpensive, and powerful. Small, Really Small - ROXIMITY’s Model O is tiny. So tiny you can make them part of your...
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Locus Labs Inc. LocusMaps SDK
LocusMaps features the world’s most accurate and up-to-date indoor maps - developed and maintained by LocusLabs....
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§ 382.31 Refusal of transportation
§ 382.31 Refusal of transportation. (a) Unless specifically permitted by a provision of this part, a carrier shall not refuse to provide transportation to a qualified individual...
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You may refuse transportation to the individual with a disability if it would endanger the safety of the aircraft
If transportation of a passenger with a disability would endanger the safety of the aircraft or the health or safety of its passengers or violate an FAA safety regulation, you may...
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You shall not limit the number of individuals with disabilities on a particular flight
You shall not limit the number of individuals with disabilities on a particular flight. [Sec. 382.31(c)]
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You must not refuse transportation to a passenger solely on the basis of a disability
You must not refuse transportation to a passenger solely on the basis of a disability. [Sec. 382.31(a)]
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D. Service Animals
D. Service Animals1 A service animal is (i) an animal individually trained and which performs functions to assist a person with a disability; (ii) an animal that has been shown to...
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Service Animals
Service Animals It is not required under the law to provide advance notice if you are traveling with a service animal. However, in order to guarantee your seat assignment, you...
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Refusal of Transportation
Carriers cannot refuse transportation to a qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may...
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You must provide transportation to an individual with a disability
You must provide transportation to an individual with a disability who has an impairment that affects his or her appearance or results in involuntary behavior except under...
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Is obesity considered a disability under the ACAA?
QUESTION: Is obesity considered a disability under the ACAA and, if so, is an obese passenger entitled to two seats for the price of one if he or she needs more than one...
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Environmental Health Network
Environmental Health Network (EHN) is one mighty little organization that provides all kinds of services to the MCS/EMF community in a myriad of ways. Since 1988, we have offered...
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Accessibility of Airport Facilities
All terminal facilities and services owned, leased, or operated by a carrier at a commercial service airport, including parking and ground transportation, must comply with the...
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382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
For example, the passenger and air carrier could arrange a hand or touch signal that the passenger knows means “get up and follow passengers to an emergency exit.”...
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Disability Training Materials and Helpful Information: from the U.S. Department of Transportation
The programs focus on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 and were produced...
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§ 382.23 Airport facilities
(a) This section applies to all terminal facilities and services owned, leased, or operated on any basis by an air carrier at a commercial service airport, including parking and ground transportation...
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Passengers with Disabilities: A Summary of DOT Rule Title 14 CFR Part 382
Passengers with Disabilities The Air Carrier Access Act prohibits discrimination on the basis of disability in air travel. ...
