What does the Air Carrier Access Act (ACAA) say?...
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What does the Air Carrier Access Act (ACAA) say?
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382.151 What are the requirements for providing Complaints Resolution Officials?
U.S. carriers must make a CRO available – either in person or via telephone – at each airport the carrier serves, at all times the carrier is operating at the airport....
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382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
carrier were performing the functions itself....
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12162(b)(2)(B) Accessibility
(B) Accessibility For purposes of section 12132 of this title and section 794 of title 29, a requirement that a rail passenger car used in commuter rail transportation be accessible to...
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382.35 May carriers require passengers with a disability to sign waivers or releases?
382.35 May carriers require passengers with a disability to sign waivers or releases?...
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382.141 What training are carriers required to provide for their personnel?
382.141 What training are carriers required to provide for their personnel? This section continues, for the most part, the requirements of the existing rule....
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382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
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§382.9 What may foreign carriers do if they believe a provision of a foreign nation's law conflicts with compliance with a provision of this part?
[See subsections ...]
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§382.3 Air Carrier Access Act or ACAA
Air Carrier Access Act or ACAA means the Air Carrier Access Act of 1986, as amended, the statute that provides the principal authority for this part....
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382.93 Must carriers offer preboarding to passengers with a disability?
382.93 Must carriers offer preboarding to passengers with a disability?...
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Section 37.85 Purchase or Lease of New Intercity and Commuter Rail Cars
Section 37.85 Purchase or Lease of New Intercity and Commuter Rail Cars This section incorporates the statutory requirement that new intercity and commuter rail cars be accessible....
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§382.143 When must carriers complete training for their personnel?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009]
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§382.153 What actions do CROs take on complaints?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] When a complaint is made directly to a CRO for a carrier providing service using aircraft with...
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§382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
[See subsections ...]
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382.71 What other aircraft accessibility requirements apply to carriers?
382.71 What other aircraft accessibility requirements apply to carriers?...
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382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
382.51 What requirements must carriers meet concerning the accessibility of airport facilities?...
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§ 38.91(c)(1)
(1) Commuter rail cars shall comply with §§38.93(d) and 38.109 of this part for level boarding unless structurally or operationally impracticable....
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§382.93 Must carriers offer preboarding to passengers with a disability?
As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?...
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382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?
382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?...
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees If, after careful consultation with a CRO and any other personnel required to be consulted by...
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15. In § 38.95, amend the first sentence of paragraph (a)(2)
§ 38.95 [Amended] 15. In § 38.95, amend the first sentence of paragraph (a)(2) by adding the words “level-entry boarding,” before the words ” portable or platform lifts” and by...
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13. In § 38.91
§ 38.91 [Amended] 13. In § 38.91:
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§ 38.95(a)
(a)