Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
Search Results "Department of Agriculture (USDA Forest Service)"
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Sales and Service Counters
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QUESTION: MAY PVOs ESTABLISH POLICIES PROHIBITING OR LIMITING PASSENGERS WITH DISABILITIES FROM TRAVELING WITH ANIMALS?
ANSWER: *PVOs must permit passengers with disabilities to travel with service animals....
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Section 37.121 Requirement for Comparable Complementary Paratransit Service
to provide paratransit service that is both comparable and complementary to the fixed route service....
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Use of the ISA Under the ADA
Promulgated by the Department of Justice (28 CFR Parts 35 and 36) and the Department of Transportation (49 CFR Part 37), the ADA Standards require use of the ISA to label or provide direction...
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Section 35.130(h) Safety. (Section-by-Section Analysis)
Although the 1991 title II regulation did not include similar language, the Department's 1993 ADA Title II Technical Assistance Manual at II–3.5200 makes clear the Department's view that...
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Integrated Setting
Commonly known as the “integration mandate,” public entities must make their programs, services, and activities accessible to qualified people with disabilities in the most integrated way...
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11B-904 CHECK-OUT AISLES AND SALES AND SERVICE COUNTERS
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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Diversion and Coordination with Mental Health Providers
Similarly, police departments across Delaware can now refer people in mental health crisis to community-based Crisis Intervention Services. ...
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When must manufacturers and service providers evaluate access needs?
When must manufacturers and service providers evaluate access needs?...
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Section 35.151(e) Social Service Establishments (Section-by-Section Analysis)
The Department is proposing a new § 35.151(e) that provides that group homes, halfway houses, shelters, or similar social service establishments that provide temporary sleeping accommodations...
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Communication Access Realtime Translation: CART Services for Deaf and Hard-of-Hearing People
Requires the Registered User plan or above. Login! -
26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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Enforcement Mechanisms
In the proposed guidelines, the Department solicited public comment on effective enforcement mechanisms (55 FR 24383-24384)....
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Guidance Questions and Answers Concerning 49 CFR Part 39, ADA Rules Concerning Passenger Vessels
and answers, responding to concerns expressed by passenger vessel operators, provide guidance on the Department’s understanding of the meaning and application of 49 CFR Part 39....
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§104.4(c) Aid, benefits, or services limited by Federal law
(c) Aid, benefits, or services limited by Federal law. ...
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11. Outside of the Service Area or Operating Hours
A person's request for fixed route or paratransit service may be denied when honoring the request would require the transportation provider to travel outside of its service area or to operate...
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Communicating with People Who Have Disabilities
the nature of the program, service, or activity or would result in undue financial and administrative burdens....
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Chapter 4 9-1-1 and Emergency Communications Services
It answers questions including: What types of emergency communications services are covered? How does a TTY work?...
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Parallel Approach: ADA Standard Section 904.4.1
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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G. Access to Social Services, Temporary Lodging or Housing, and Other Benefit Programs
State and local governments often provide social services and other benefit programs to assist people harmed by emergencies and disasters....
