Reaching Out to Customers with Disabilities An online ADA course for businesses www.ada.gov/reachingout/intro1.htm A 10-lesson course divided it into individual lesson modules....
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4. c. CUSTOMER SERVICE and COMMUNICATION and ACCESS
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Compliance
The Supervisor shall have five (5) business days following the transmittal of such notice to respond in writing to the United States....
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Guidance for Content Providers
Within thirty (30) days after the Effective Date of this Agreement, edX shall refer to the relevant Content Provider within five (5) business days any complaint it receives alleging that...
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The ADA on the Eve of the 1988 Election
“I just want to give the assurance,” he asserted, “that this will be the first order of business” when Congress convenes for the 101st session in 1989.47 The ADA of 1988 fulfilled its...
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IX. RELEASES
., and the regulations promulgated thereunder, and Section 17200 of the California Business and Professions Code. 42....
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VI. Relationship of This Regulation to Revisions to the Equal Employment Opportunity Commission’s ADA Title I Regulation Implementing the ADA Amendments Act of 2008
, the EEOC and the Department held four joint ‘‘Town Hall Listening Sessions’’ throughout the United States and heard testimony from more than 60 individuals and representatives of the business...
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SERVICE ANIMALS
Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all...
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e. Projected Reporting, Record-Keeping Requirements and Other Compliance Requirements of the Rule
theaters’ operations, maintenance and training costs are estimated to average from a low of $96 for Single Screens to a high of $1,156 for Megaplexes.56 Question 20: Other Costs for Small Businesses...
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The Market Case for Accessible Events, Meetings and Conferences
This is especially true today, when there is a ground swell of individuals with a wide range of emerging functional needs that will force businesses to meet them where they are, or they...
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Equipment and furniture. (Section-by-Section Analysis)
Commenters also said that the Department's stated plan to assess the financial impact of free-standing equipment on businesses was not necessary, as any regulations could include a financial...
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Section 36.201(b) (Preamble, Section-by-Section Analysis)
can include such actions as moving of racks and displays, some commenters doubted the appropriateness of requiring a landlord to become involved in day-to-day operations of its tenants' businesses...
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Section 36.201(b) (Section-By-Section Analysis and Response to Comments)
can include such actions as moving of racks and displays, some commenters doubted the appropriateness of requiring a landlord to become involved in day-to-day operations of its tenants' businesses...
- Viking E-1600A-BLT2EWP Emergency Tower Phone with Blue Strobe Light, Voice Announcer and Weather Protection
- ADA Shop Talk
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Structural Impracticability (Preamble, Section-by-Section Analysis)
For example, a facility that is of necessity built on stilts and cannot be made accessible to persons who use wheelchairs because it is structurally impracticable to do so, must be made...
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1.4 Overview of Report
First, by necessity, the Committee could only consider existing medical diagnostic equipment and technologies, such as diagnostic imaging systems....
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Notice Requirement (Section-by-Section Analysis)
In the 2010 ANPRM, in Question 18, the Department requested public comment relating to the necessity of a requirement for providing notice about the availability of captioned and audio-described...
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Structural Impracticability (Section-By-Section Analysis and Response to Comments)
For example, a facility that is of necessity built on stilts and cannot be made accessible to persons who use wheelchairs because it is structurally impracticable to do so, must be made...
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Section 37.173 Training
But every public contact employee also has to understand the necessity of treating individuals with disabilities courteously and respectfully, and the details of what that involves....
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The Americans with Disabilities Act of 1990
The ADA also applies to private businesses that meet the ADA’s definition of “public accommodation” (restaurants, hotels, movie theaters, and doctors’ offices are just a few examples), commercial...
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More Steps Toward Access
Good resources include local Centers for Independent Living and state-wide Disability and Business Technical Assistance Centers....
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When do path of travel and/or accessible routes apply? …new construction? …alterations to a parking area? …alterations to a building associated with parking, such as expansion or remodel?
While parking is frequently provided at these types of facilities, parking is not the primary function – shopping or conducting business is the primary function at these facilities....
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Resources
Standards for Accessible Design 2010 Standards for Accessible Design Title III Technical Assistance Manual Expanding Your Market: People with Disabilities Mean Business...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports - Preamble
In addition, the Department is amending its rule that prohibits unfair and deceptive practices and unfair methods of competition to require ticket agents that are not small businesses to...