Part 382 prohibits carriers from imposing special charges for accommodations required by the regulation, such as carriage of a service animal....
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
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Auxiliary aids and services
“Auxiliary aids and services” includes— Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
In most cases, airlines may not insist on advance notice or health certificates for service animals under the ACAA regulations....
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4.10.12(2)
Figure 23 Car Controls...
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Accessible Parking Spaces for Cars
Accessible parking spaces for cars have at least a 60-inch-wide access aisle located adjacent to the designated parking space....
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Service Animals
Service Animals It is not required under the law to provide advance notice if you are traveling with a service animal....
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36. Health, welfare, and other social service providers
The addition of new paragraph (a)(2) is intended to make clear the basic requirement of equal opportunity to receive benefits or services in the health, welfare, and social service areas...
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§ 35.136 Service animals.
[AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; 76 FR 13285, Mar. 11, 2011]
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
When these communications involve a person with a disability, an auxiliary aid or service may be required for communication to be effective....
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§ 35.161(b)
interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
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Practice Putting Greens, Practice Teeing Grounds, and Teeing Stations at Driving Ranges: ADA Standard Section 238.3
Section 238.3 covers scoping requirements in the ADA Standards for practice putting greens, practice teeing grounds, and teeing stations at driving ranges.
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11B-238.3 Practice putting greens, practice teeing grounds, and teeing stations at driving ranges
At least 5 percent, but no fewer than one, of practice putting greens, practice teeing grounds, and teeing stations at driving ranges shall be designed and constructed so that a golf car...
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A. General Requirements for Telephone Emergency Service Providers
General Requirements for Telephone Emergency Service Providers The ADA regulation requires 9-1-1 or other telephone emergency service providers to provide TTY users with: direct...
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Section 36.302(c) Service Animals (Section-by-Section Analysis)
The Department's regulation now states that "[g]enerally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with...
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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§ 35.136(i) Miniature horses
(i) Miniature horses.
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11B-407.4.6.2.2 Arrangement
Buttons shall be arranged with numbers in ascending order. When two or more columns of buttons are provided they shall read from left to right.
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11B-411.4.7.4 Button spacing
Button spacing shall comply with Section 11B-407.4.7.1.5.
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11B-407.4.6.2.1 Size and shape
Buttons shall have square shoulders, be ¾ inch (19.1 mm) minimum in their smallest dimension and be raised 1/8 inch (3.2 mm) plus or minus 1/32 inch (0.8 mm) above the surrounding...
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11B-411.4.7.1 Type
Control button type shall comply with Section 11B-407.4.7.1.1.
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407.4.6.2.1 Size
Buttons shall be ¾ inch (19 mm) minimum in their smallest dimension.
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407.4.6.2.2 Arrangement
Buttons shall be arranged with numbers in ascending order. When two or more columns of buttons are provided they shall read from left to right.
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407.4.6.2.1 Size
Buttons shall be 3/4 inch (19 mm) minimum in their smallest dimension.
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407.4.6.2.2 Arrangement
Buttons shall be arranged with numbers in ascending order. When two or more columns of buttons are provided they shall read from left to right.