Having a consistent process for fielding these complaints will assist you in complying with those legal obligations and providing good customer service....
Search Results "GSA: General Services Administration"
Commonly Searched Documents
-
B. Process to Resolve Complaints
-
E.6.i. - Will there be a web site providing information on how manufacturers have addressed the Access Board’s technical provisions?
This arrangement will allow vendors to more easily update their information, given that how their products and services meet the technical provisions will likely be improving with each version...
-
B) Accessible Route
When a walk, pathway, or pedestrian route is necessary to provide public access to a program, service, or activity, an accessible route must be provided....
-
NPRM
to others—as distinct from to the individual with a disability—that cannot be eliminated by a modification of policies, practices or procedures, or by the provision of auxiliary aids or services...
-
A4.1.1(3) Areas Used Only by Employees as Work Areas
., laboratories, service counters, ticket booths), 5%, but not less than one, of each type of work station should be constructed so that an individual with disabilities can maneuver within...
-
All Disabilities
Newer technologies such as instant messaging (IM) and short message service (SMS) text messaging are increasingly popular real-time communication methods....
-
What access do I need?
◼ I need to bring my service dog. ◼ Other needs: ◼ _______________________________ ◼ _______________________________ ◼ _______________________________...
-
REFERENCES
projects within the jurisdiction of DSA which includes State of California public elementary and secondary schools (grades K–12), community colleges and state-owned or state-leased essential services...
-
68.75. Responsibilities of the Registered Accessibility Specialist
TexReg 8807; amended effective February 1, 2005, 30 TexReg 382; amended effective March 1, 2007, 32 TexReg 884) (a) Registered accessibility specialists may set and collect fees for services...
-
II. ACTIONS TO BE TAKEN BY PALACE SPORTS AND ENTERTAINMENT, LLC:
of the barriers identified in the United States' site survey referenced in paragraph 8 above, including improving accessibility in restrooms on all levels, improving accessibility and service...
-
1009.8 Two-way communication
Two-way communication systems are not required at the landings serving only service elevators that are not designated as part of the accessible means of egress or serve as part of the required...
-
[ADA Titles II & III] Primary Function
Areas that contain a primary function include, but are not limited to, _|ADA Title III: the customer services lobby of a bank, |_ the dining area of a cafeteria, the meeting rooms in a conference...
-
11B-233.3.4 Alterations
should include the number of bedrooms; amenities provided within the dwelling unit; types of common spaces provided within the facility; and location with respect to community resources and services...
-
ACTIONS TO BE TAKEN BY GENESIS
which Genesis has a controlling interest, will not discriminate against any individual on the basis of disability, including HIV or AIDS, in the full and equal enjoyment of the goods, services...
-
Tips on Completing Emergency Health Information
: Prescriptions, Dosage, Times taken, When first prescribed and how long you have been on the drug, Other details regarding specifications of administration...
-
Need for and Benefits of the Proposed Standards
The Administration on Aging reports that there were 39.6 million persons age 65 or older in the United States in 2009, and that this population is expected to increase to 55 million in 2020.12...
-
233 Residential Facilities, F233 Residential Facilities
Old Sections New Sections ADA Scoping Requirements 233 Residential Facilities 233 Residential Facilities 233.1 General 233.1 General...
-
Key Differences Between Routes
Consequently, sidewalk grades (running slopes) must generally be consistent with roadway grades so that they fit into the right-of-way....
-
2.3(b) Job Analysis and the "Essential Functions" of a Job
The term "job analysis" generally is used to describe a formal process in which information about a specific job or occupation is collected and analyzed....
-
XI. Overview of Americans with Disabilities Act Accessibility Guidelines for New Construction and Alterations
The Guidelines contain general design ("technical") standards for building and site elements, such as parking, accessible routes, ramps, stairs, elevators, doors, entrances, drinking fountains...
-
CASI California Survey Reports Acceptance Criteria - Equivalent Facilitation AC 01-12
related facilities are accessible to, and functional for, people with disabilities to, through, and within public accommodations, without loss of function, space, or facility where the general...
-
Meeting ANSI Standard S12.60 Requirements
With this in mind, general guidelines for reducing reflected sound as well as background noise are described below....
-
Accessible golf cars.
These commenters generally supported having one, two, or multiple cars per course. ...
-
1.3 Previous Research
In general, the participants selected for these detection studies have had little or no functional vision (usually light perception only) so that tactile and auditory detection could be...