Self-service shelves and displays must be on an accessible route but need not comply with reach-range requirements (§4.1.3(12))....
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7) Storage and shelves
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A. GENERAL NONDISCRIMINATION REQUIREMENTS
Deny the benefits of its programs, services, and activities. 28 C.F.R. § 35.130(b)(1). ...
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Sec.36.310(a) General
(a) General....
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12162(a)(4)(A)(ii)
(ii) appropriate auxiliary aids and services, including a hard surface on which to eat, shall be provided to ensure that other equivalent food service is available to individuals with disabilities...
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§382.51(a)(5)
(5) In cooperation with the airport operator and in consultation with local service animal training organization(s), you must provide animal relief areas for service animals that accompany...
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Issue: Program Accessibility
Common Problem: City governments often have failed to ensure that the whole range of the city’s services, municipal buildings, and programs meet Title II’s program access requirements...
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Is there a maximum travel distance to entrances from parking and other site arrival points?
In addition, accessible routes must coincide with, or be located in the same area as, general circulation paths....
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603.2 Information on Accessibility and Compatibility Features
ICT support services shall include information on the accessibility and compatibility features required by 602.2....
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4.1.3(8)(c)
(c) If the only entrance to a building, or tenancy in a facility, is a service entrance, that entrance shall be accessible....
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603.2 Information on Accessibility and Compatibility Features
ICT support services shall include information on the accessibility and compatibility features required by 602.2....
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12184(b)(2)(B)
(B) provide auxiliary aids and services consistent with the requirements of section 12182(b)(2)(A)(iii) of this title; and...
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Eligibility Criteria
Public entities may not use eligibility criteria that screen out or tend to screen out people with disabilities unless the eligibility criteria are necessary to participate in the program, service...
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§ 36.303(d)(3)
(3) A public accommodation may use relay services in place of direct telephone communication for receiving or making telephone calls incident to its operations....
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Video remote interpreting (VRI) services. (Section-by-Section Analysis)
Video remote interpreting (VRI) services....
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§ 36.302(c)(9)(iii) Other requirements
Sections 36.302(c)(3) through (c)(8), which apply to service animals, shall also apply to miniature horses....
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§35.160 General
§35.160 General....
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Providing Auxiliary Aids and Services
services a key factor in the date selection process....
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§ 35.161(c)
(c) A public entity shall respond to telephone calls from a telecommunications relay service established under title IV of the ADA in the same manner that it responds to other telephone...
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QUESTION: MAY PVOs ESTABLISH POLICIES PROHIBITING OR LIMITING PASSENGERS WITH DISABILITIES FROM TRAVELING WITH ANIMALS?
ANSWER: *PVOs must permit passengers with disabilities to travel with service animals....
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Sec.36.502 Investigations and compliance reviews
Sec.36.502 Investigations and compliance reviews.
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§382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?
[See subsections ...]
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§104.11(b)(2)
(2) Hiring, upgrading, promotion, award of tenure, demotion, transfer, layoff, termination, right of return from layoff and rehiring;
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§ 36.502 Investigations and compliance reviews.
[See subsections ...]
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§8.33 Housing adjustments.
regarded as discriminatory within the meaning of this section if modifications to them would result in a fundamental alteration in the nature of the program or activity or undue financial and administrative...