Development of Technical Assistance Manual In 2000, Congress required DOT to create a technical assistance manual to provide guidance to individuals and entities with rights or...
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Development of Technical Assistance Manual
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8. Revise § 37.165(b) to read as follows
8. Revise § 37.165(b) to read as follows:
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§ 37.165 Lift and securement use
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Individual Safety Briefings
Individual Safety Briefings You may receive an individual safety briefing under certain circumstances. If so, you should be provided an accessible safety briefing and it must be...
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Relationship to Other Laws
The Department of Justice regulation implementing title III, 28 CFR 36.103, provides the following: (a) Rule of interpretation. Except as otherwise provided in this part, this...
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810.9 Escalators
810.9 Escalators. Where provided, escalators shall comply with the sections 6.1.3.5.6 and 6.1.3.6.5 of ASME A17.1 (incorporated by reference, see "Referenced Standards" in Chapter 1)...
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Examples
[See subsections ...]
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26. Five-Minute Warning or Notification of Arrival Calls
A passenger's request for a telephone call 5 minutes (or another reasonable interval) in advance or at time of vehicle arrival generally should be granted. As a matter of courtesy,...
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator.
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21. Request to Avoid Specific Passengers
A paratransit passenger's request not to ride with certain passengers may be denied. Paratransit is a shared-ride service. As a result, one passenger may need to share the vehicle...
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where...
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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§ 38.39(a)
(a) Where destination or route information is displayed on the exterior of a vehicle, each vehicle shall have illuminated signs on the front and boarding side of the vehicle.
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§ 37.5(g)
(g) An entity shall not refuse to serve an individual with a disability or require anything contrary to this part because its insurance company conditions coverage or rates on the...
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§ 38.39 Destination and route signs
[See subsections ...]
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13. Intermediate Stops
The Department views granting a paratransit passenger's request for a driver to make an intermediate stop, where the driver would be required to wait, as optional. For example, a...
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27. Hand-Carrying
Except in emergency situations, a passenger's request for a driver to lift the passenger out of his or her mobility device should generally be denied because of the safety, dignity,...
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§ 37.5(d)
(d) An entity shall not impose special charges, not authorized by this part, on individuals with disabilities, including individuals who use wheelchairs, for providing services...
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§ 37.7(b)(2)(iv)
(iv) Alternative method of compliance, with demonstration of how the alternative meets or exceeds the level of accessibility or usability of the vehicle provided in part 38 of this...
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§ 37.161 Maintenance of accessible features: General
[See subsections ...]
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§ 37.9(c)(2)
(2) Existing buildings and facilities that are not altered after November 29, 2006, and which comply with the former Appendix A to this part, are not required to be retrofitted to...
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Section 37.21 Applicability—General
The DOT rules apply only to the entity's transportation facilities, vehicles, or services; the DOJ rules may cover the entity's activities more broadly....
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§27.71(d)
(d) Systems of inter-terminal transportation, including, but not limited to, shuttle vehicles and people movers, shall comply with applicable requirements of the Department of Transportation's...
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2. Pick Up and Drop Off Locations with Multiple Entrances
), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather than meet them in a location that has been predetermined by the transportation...