The ADA Coordinator will also implement the complaint procedures described in Paragraph 42. 28 C.F.R. § 35.107(a)....
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F. Complaint Collection and Review Process
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Appendix A – Disability Complaint Reporting Form
Appendix A – Disability Complaint Reporting Form This appendix contains the form carriers use to submit disability-related complaint data....
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Complaints Made During the Trip
Complaints Made During the Trip When a passenger with a disability makes a complaint to a CRO during the course of the trip (e.g., over the telephone or in person at an airport), the...
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SafePath: Threshold Ramp Installation for MultiFamily Housing for Disability Access
Door threshold access in Multifamily Housing is never an "adaptable feature" when constructing apartments, condominiums and timeshare units....
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Use of the ISA Under the ABA
The ABA Standards are implemented by the Department of Defense, the Department of Housing and Urban Development, the General Services Administration, and the U.S. Postal Service....
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Building a Winning Record
Amendments Act of 1988, which expanded the protections afforded by the Fair Housing Act of 1968 and prohibited discrimination in the sale or rental of housing on the basis of disability...
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Written Complaints Received after the Trip
Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
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Filing an Employment Discrimination Complaint with the EEOC
Filing an Employment Discrimination Complaint with the EEOC An applicant or employee who believes that he or she has been subjected to discrimination on the basis of having HIV or AIDS...
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Case Law/Legal Briefs compiled by the Southeast ADA Center
Legal and policy developments relevant to civil rights protections and the impact of court decisions in the Southeast Region under the ADA are analyzed in partnership with the Burton...
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§8.56(c)(5) Contents of complaints
(5) Contents of complaints....
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§ 37.17(b) Adoption of complaint procedures
(b) Adoption of complaint procedures....
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§ 37.17(b) Adoption of complaint procedures
(b) Adoption of complaint procedures....
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5.6 File a Complaint with the Department of Justice
If your direct efforts do not work, you can file a formal complaint. The process can be lengthy, but it can also get results. Here is a brief description of the steps....
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Washing Machines; Clothes Dryers— Sections 214.2 and 214.3 of the 2010 Standards
UFAS requires front loading washing machines and clothes dryers in common use laundry rooms in facilities serving accessible residential dwelling units.20 UFAS’ requirements for...
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Department of Housing and Urban Development under the Fair Housing Act
Several commenters expressed concern about these requirements and their relationship to those issued by the Department of Housing and Urban Development under the Fair Housing Act.26 These...
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Appendix A – Disability Complaint Reporting Form
Appendix A – Disability Complaint Reporting Form Name of Carrier: __________________________ Submission Date: __________________________ Period of Data Collection: _____________...
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Chapter 6: Assisting Air Travelers with Disabilities with Their Complaints
Complaint Procedures and Complaints Resolution Officials (CRO’s) B. Process to Resolve Complaints C. General Complaint Resolution Tips D....
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Moving to the House Floor
Moving to the House Floor The ADA proceeded rapidly to the House floor after the Judiciary Committee completed its work....
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Early Actions in the House
House Speaker James C. Wright, Jr. (D-TX) and Majority Leader Thomas S....
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Visible Alarms—Exception to Section 215.1 of the 2010 Standards
not rising to the level of substantial alterations, any alterations (including alterations to dwelling units, common areas, or parts of facilities that affect accessibility of existing housing...
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3. Bank of House Phones
If one house phone or one bank of house phones is provided on a given floor, does at least one house phone have the following features: [ADA Stds. 4.1.3(17)]...
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(7) the City's written complaint policies
(7) the City's written complaint policies and forms that make no requirement that disability access barriers be removed within any particular time period, but instead permit the City to...
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QUESTION: MAY CROs MAKE INTERIM RESPONSES TO COMPLAINTS?
39.103 QUESTION: MAY CROs MAKE INTERIM RESPONSES TO COMPLAINTS?...
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Example: Historic House Museum
Example A town-operated two story historic house museum, which dates from 1885, provides exhibition and instructional programs for the public....
