(d) As evidence that an animal is a service animal, you must accept identification cards, other written documentation, presence of harnesses, tags, or the credible verbal assurances of a...
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§382.117(d)
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21. Request to Avoid Specific Passengers
Paratransit is a shared-ride service. As a result, one passenger may need to share the vehicle with people that he or she would rather not....
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9. Q: Do police personnel need to take special precautions when providing emergency medical services to someone who has HIV or AIDS?
In fact, emergency medical service providers are required routinely to treat all persons as if they are infectious for HIV, Hepatitis B, or other bloodborne pathogens, by practicing universal...
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Defining and Delivering Disability-Competent Care - What Is It And Why Is It Important?
It was hosted by the Medicare Medicaid Coordination Office (MMCO) in the Centers for Medicare and Medicaid Services (CMS), The Lewin Group, The Disability Practice Institute, and the Institute...
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E. Tray Slides
If cafeteria style food service lines are provided, are the tray slides no higher than 34" above the floor and queue lines at least 36" wide (42" minimum if u-turns are required) along the...
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6. Q: My county health department has told me that only a guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
A: Yes, if you refuse to admit any other type of service animal on the basis of local health department regulations or other state or local laws....
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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§104.4(b)(2)
(2) For purposes of this part, aids, benefits, and services, to be equally effective, are not required to produce the identical result or level of achievement for handicapped and nonhandicapped...
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11B-904 CHECK-OUT AISLES AND SALES AND SERVICE COUNTERS
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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When must manufacturers and service providers evaluate access needs?
When must manufacturers and service providers evaluate access needs?...
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Integrated Setting
Commonly known as the “integration mandate,” public entities must make their programs, services, and activities accessible to qualified people with disabilities in the most integrated way...
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Just Manufacturing Backsplash Mounted Hose Bibb Faucet with Tee Handle
Backsplash mounted Lead Free Compliant single hose bibb faucet Escutcheon included Tee handle Cast brass body Outlet 3/4" thread for standard garden hose connection Replaceable seat...
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§35.130(g) (Section-by-Section Analysis)
(l)(E) to clarify that the scope of the provision is intended to encompass not only persons who have a known association with a person with a disability, but also entities that provide services...
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26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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§104.4(c) Aid, benefits, or services limited by Federal law
(c) Aid, benefits, or services limited by Federal law. ...
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11. Outside of the Service Area or Operating Hours
A person's request for fixed route or paratransit service may be denied when honoring the request would require the transportation provider to travel outside of its service area or to operate...
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§ 37.7(b)(6)
(6) Determinations of equivalent facilitation are made only with respect to vehicles or vehicle components used in the provision of transportation services covered by subpart D or subpart...
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§ 37.5(f)
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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Chapter 4 9-1-1 and Emergency Communications Services
It answers questions including: What types of emergency communications services are covered? How does a TTY work?...
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§ 37.5(i)(1) Private entity-private transport
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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Parallel Approach: ADA Standard Section 904.4.1
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
