Complaints Be aware that a Complaint Resolution Official (CRO) must be made available to you if you ask to speak with a manager or supervisor about a disability-related complaint....
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Complaints
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Pre-boarding as an Option
Pre-boarding as an Option Although you are not required to pre-board, choosing to take advantage of a pre-boarding opportunity may assist you in securing a seating accommodation...
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Detectable warnings on curb ramps
Curb ramps must have detectable warnings. (DOT ADA Standard 406.8.)
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§35.102 Application.
§35.102 Application.
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ADA Regulations
Regulations issued by DOJ and DOT to implement the ADA provide important information and instructions on using the ADA Standards. The regulations define the types of facilities...
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10. Exclusive or Reduced Capacity Paratransit Trips
A passenger's request for an exclusive paratransit trip may be denied as a fundamental alteration of the entity's services. Paratransit is by nature a shared-ride service.
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§ 35.102 Application.
[See subsections ...]
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18. Hard-to-Maneuver Stops
A passenger may request that a paratransit vehicle navigate to a pick-up point to which it is difficult to maneuver a vehicle. A passenger's request to be picked up in a location...
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§ 38.159(d)(4) Orientation
(4) Orientation. At least one securement device or system required by paragraph (a) of this section shall secure the wheelchair or mobility aid facing toward the front of the...
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§ 38.23(d)(3) Mobility aids accommodated
(3) Mobility aids accommodated. The securement system shall secure common wheelchairs and mobility aids and shall either be automatic or easily attached by a person familiar with the...
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§ 37.9(d)(1)
(1) For purposes of implementing the equivalent facilitation provision in ADA Chapter 1, Section 103, of Appendix B to 36 CFR part 1191, the following parties may submit to the...
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§ 37.7(b)(3)(i)
(i) The entity shall contact individuals with disabilities and groups representing them in the community. Consultation with these individuals and groups shall take place at all...
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II-1.2000 Public entity
II−1.2000 Public entity. A public entity covered by title II is defined as -- 1) Any State or local government; 2) Any department, agency, special purpose district, or other...
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QUESTION: WHEN DO THE REQUIREMENTS OF SECTION 37.42 BEGIN TO APPLY?
The General Counsel of the Department of Transportation has reviewed this document and approved it as consistent with the language and intent of 49 CFR Part 37....
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Department of Transportation: Disability Training Materials and Helpful Information
Department of Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist...
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§ 382.35 Attendants
(a) Except as provided in this section, a carrier shall not require that a qualified individual with a disability travel with an attendant as a condition of being provided air transportation...
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§ 37.43(a)(2)
(2) When a public entity undertakes an alteration that affects or could affect the usability of or access to an area of a facility containing a primary function, the entity shall...
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§ 37.51 Key stations in commuter rail systems
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993; 79 FR 21405, Apr. 16, 2014]
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A Preflight Announcement with Noah Seidel
Noah uses a wheelchair, and unfortunately, some airlines don’t know how to transport mobility devices....
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Designing Sidewalks and Trails for Access, Part II of II: Best Practices Design Guide
It was created to provide planners, designers, and transportation engineers with a better understanding of how sidewalks and trails should be developed to promote pedestrian access for all...
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Sidewalks and trails serve as critical links in the transportation network by providing pedestrian access to commercial districts, schools, businesses, government offices, and recreation...
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F209.2.2 Bus Loading Zones
The terms "designated public transportation" and "specified public transportation" are defined by the Department of Transportation at 49 CFR 37.3 in regulations implementing the Americans...
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209.2.2 Bus Loading Zones
The terms "designated public transportation" and "specified public transportation" are defined by the U. S....
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11B-209.2.2 Bus loading zones
The terms "designated public transportation" and "specified public transportation" are defined by the Department of Transportation at 49 CFR 37.3 in regulations implementing the Americans...
