(d) An entity shall not impose special charges, not authorized by this part, on individuals with disabilities, including individuals who use wheelchairs, for providing services required...
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§ 37.5(d)
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§382.117(d)
(d) As evidence that an animal is a service animal, you must accept identification cards, other written documentation, presence of harnesses, tags, or the credible verbal assurances of a...
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21. Request to Avoid Specific Passengers
Paratransit is a shared-ride service. As a result, one passenger may need to share the vehicle with people that he or she would rather not....
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Eligibility Criteria
Public entities may not use eligibility criteria that screen out or tend to screen out people with disabilities unless the eligibility criteria are necessary to participate in the program, service...
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9. Q: Do police personnel need to take special precautions when providing emergency medical services to someone who has HIV or AIDS?
In fact, emergency medical service providers are required routinely to treat all persons as if they are infectious for HIV, Hepatitis B, or other bloodborne pathogens, by practicing universal...
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Guest Rooms and In-Room Guest Services
Guest Rooms and In-Room Guest Services Orientation to the Room. Guests who are blind or who have low vision should be offered a thorough orientation to their guest rooms....
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Master Strategy and the Retooling of the ADA
, Public Accommodations, and Telecommunications.† The dedication to legal precedent was also clear....
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E. Tray Slides
If cafeteria style food service lines are provided, are the tray slides no higher than 34" above the floor and queue lines at least 36" wide (42" minimum if u-turns are required) along the...
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6. Q: My county health department has told me that only a guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
A: Yes, if you refuse to admit any other type of service animal on the basis of local health department regulations or other state or local laws....
- Inclusion Solutions FuelCall™ Gas Station Refueling Assistance
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§104.4(b)(2)
(2) For purposes of this part, aids, benefits, and services, to be equally effective, are not required to produce the identical result or level of achievement for handicapped and nonhandicapped...
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DEFINITIONS
The term “Auxiliary Aids and Services” includes Qualified Interpreters on-site or through video remote interpreting (“VRI”) services; notetakers; real-time computer-aided transcription...
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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QUESTION: MAY PVOs ESTABLISH POLICIES PROHIBITING OR LIMITING PASSENGERS WITH DISABILITIES FROM TRAVELING WITH ANIMALS?
ANSWER: *PVOs must permit passengers with disabilities to travel with service animals....
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Integrated Setting
Commonly known as the “integration mandate,” public entities must make their programs, services, and activities accessible to qualified people with disabilities in the most integrated way...
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11B-904 CHECK-OUT AISLES AND SALES AND SERVICE COUNTERS
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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Communication Access Realtime Translation: CART Services for Deaf and Hard-of-Hearing People
Requires the Registered User plan or above. Login!
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26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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§ 37.7(b)(6)
(6) Determinations of equivalent facilitation are made only with respect to vehicles or vehicle components used in the provision of transportation services covered by subpart D or subpart...
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§104.4(c) Aid, benefits, or services limited by Federal law
(c) Aid, benefits, or services limited by Federal law. ...
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§ 37.5(f)
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...