(2) Your primary Web site must be tested in consultation with individuals with disabilities or members of disability organization(s) who use or want to use carrier Web sites to research...
Search Results "Air Carrier Airport"
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§ 382.43(c)(2)
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§27.71(i)(2)
(2) With respect to any televisions and other audio-visual displays located in any gate area, ticketing area, first-class or other passenger lounge provided by a U.S. or foreign carrier,...
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Prohibition of Discriminatory Practices
If a carrier excludes a person with a disability on safety grounds, the carrier must provide a written explanation of the decision....
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Seating Accommodations
The Foreign Carriers NPRM proposed carrying forward and applying to foreign carriers the seating accommodations requirements of the current ACAA rule....
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382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
advantage of the offer to preboard can stow his or her wheelchair in the aircraft’s priority stowage area, with priority over other passengers’ items brought onto the aircraft at the same airport...
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§ 382.5 Individual with a disability
(d) Is regarded as having an impairment means: (1) Has a physical or mental impairment that does not substantially limit major life activities but that is treated by an air carrier as...
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§382.3 Individual with a disability
(d) Is regarded as having an impairment means: (1) Has a physical or mental impairment that does not substantially limit major life activities but that is treated by an air carrier as...
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Medical Certificates/Communicable Diseases
The Foreign Carriers NPRM proposed to continue, and apply to covered flights of foreign carriers, the existing Part 382 limits on the extent to which carriers can exclude or restrict passengers...
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How can airline personnel help ensure that passengers with service animals are assigned and obtain appropriate seats on the aircraft?
This may vary from airport to airport and airline to airline. Not all airlines announce preboarding for passengers with special needs, although it may be available....
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Complaints Made During the Trip
., over the telephone or in person at an airport), the CRO must promptly take action to resolve the problem as follows: If no violation of the law has occurred yet, the CRO must...
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Change "service animal" to "assistance animal." (Section-by-Section Analysis)
This contrasts with "emotional support" animals that are covered under the Air Carrier Access Act, 49 U.S.C. 41705 et seq., and its implementing regulations. 14 CFR 382.7 et seq.; see also...
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Change "service animal" to "assistance animal." (Section-by-Section Analysis)
This contrasts with "emotional support" animals that are covered under the Air Carrier Access Act, 49 U.S.C. 41705 et seq., and its implementing regulations, 14 CFR 382.7, see also 68 FR...
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SECTION 412 AIRCRAFT-RELATED OCCUPANCIES
412.2 Airport traffic control towers. …...
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§ 382.38 Seating accommodations
(a) On request of an individual who self-identifies to a carrier as having a disability specified in this paragraph, the carrier shall provide the following seating accommodations, subject...
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Big John Toilet Support & Short Swivel Support
The Big John Toilet Support mounts underneath the toilet bowl working in conjunction with the existing wall carrier to redistribute the weight and increasing the weight capacity from 350...
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Resources
Department of Transportation responds to discrimination by air carriers in areas other than employment under the Air Carrier Access Act: 800-778-4838 (Voice); 800-455-9880 (TTY); airconsumer.ost.dot.gov...
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Timely and Complete Access to Information
Timely and Complete Access to Information Carriers must ensure that, upon request, passengers with a disability, including those who are (i) blind or visually impaired; or (ii) deaf,...
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Stowage of Wheelchairs and Mobility Aids
Likewise, to the extent that a carrier employee at the passenger’s originating airport can write down a “here’s how I took it apart and here’s how it goes back together” note to his counterpart...
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DOT Response
Currently, the Department is considering this issue in the context of the Air Carrier Access Act, and the Department of Justice is reviewing it in the context of ongoing work on its ADA...
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Appendix B to Part 382—Cross-Reference Table
Airport accessibility: 23 51 General. (New) 53 Vision/hearing impairments....
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Appendix B – Cross-Reference Table
Airport accessibility: 23 51 General. (New) 53 Vision/hearing impairments....
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Appendix A – Disability Complaint Reporting Form
Appendix A – Disability Complaint Reporting Form Name of Carrier: __________________________ Submission Date: __________________________ Period of Data Collection: _____________...
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Chapter 2: Learning the Basics about the Law Protecting Air Travelers with Disabilities
[See subsections ...]
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Chapter 5: Assisting Air Travelers with Disabilities Boarding, Deplaning, and During the Flight
A. Aircraft Accessibility B. Seating Assignments and Accommodations C. Boarding and Deplaning Assistance D. Stowing and Treatment of Personal Equipment E. Services in the...
