(ii) appropriate auxiliary aids and services, including a hard surface on which to eat, shall be provided to ensure that other equivalent food service is available to individuals with disabilities...
Search Results "Transportation Service"
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12162(a)(4)(A)(ii)
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810.5.3 Platform and Vehicle Floor Coordination
In light rail, commuter rail, and intercity rail systems subject to Department of Transportation regulation 49 CFR 37.21 where it is not operationally or structurally feasible to meet the...
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T603 Wheelchair Securement Systems
[See subsections ...]
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§ 37.42(e)
(e) In any situation using a combination of high and low platforms, a commuter or intercity rail operator shall not employ a solution that has the effect of channeling passengers...
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§ 37.42(e)
(e) In any situation using a combination of high and low platforms, a commuter or intercity rail operator shall not employ a solution that has the effect of channeling passengers...
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Rest Stops, Emergency Roadside Stops, and Service Plazas: ADA Standard Section 217.4.5
Section 217.4.5 covers scoping requirements in the current ADA Standards for TTYs at rest stops, emergency roadside stops, and service plazas.
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Sidewalks and trails serve as critical links in the transportation network by providing pedestrian access to commercial districts, schools, businesses, government offices, and recreation...
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SUBCHAPTER II - PUBLIC SERVICES [Title II]
[See subsections ...]
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Uber: Accommodating Riders with Disabilities
Watch this video for some great tips on how to provide 5-star service to your riders who have a disability....
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Department of Transportation Disability Law Guidance: Use of "Segways" on Transportation Vehicles
Use of "Segways" on Transportation Vehicles Department of Transportation Disability Law Guidance This guidance document concerns the question of whether transportation...
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§382.117(f)
(f) You are never required to accommodate certain unusual service animals (e.g., snakes, other reptiles, ferrets, rodents, and spiders) as service animals in the cabin....
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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III-4.2300 Service animals
III−4.2300 Service animals....
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Sec. 12148. Public transportation programs and activities in existing facilities and one car per train rule. [Section 228]
[See subsections ...]
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Relationship to Other Laws
If a particular animal is a service animal for purposes of the ACAA and is thus allowed on an airplane, but is not a service animal for purposes of the ADA, nothing in the ADA prohibits...
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
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Department of Transportation: Disability Training Materials and Helpful Information
Department of Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist...
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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11B-206.4.4.2 Direct connections
Direct connections to other facilities shall provide an accessible route complying with Section 11B-404 from the point of connection to boarding platforms and all transportation system elements...
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III-5.4300 Transportation terminals
III−5.4300 Transportation terminals. The ADA's elevator exemption also does not apply to bus or train terminals or depots, or to airport passenger terminals....
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Public Address Systems: ADA Standard Section 810.7
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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11B-810.7 Public address systems
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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27. Hand-Carrying
Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
