Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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11B-810.7 Public address systems
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11B-708.2 Audible and visual indicators
The system shall provide both audible and visual signals. Advisory 11B-708.2 Audible and visual indicators. A light can be used to indicate visually that assistance is on the way....
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1. Providing Equal Access With Auxiliary Aids and Services
There are many ways that you can provide equal access to communications for people with disabilities. These different ways are provided through “auxiliary aids and services.” ...
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Visible Alarms in Guest Rooms with Communication Features
Visible Alarms in Guest Rooms with Communication Features....
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Hearing Impairments
Some individuals may use a video relay service to communicate. Individuals can communicate through a sign language interpreter by placing a video relay call....
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
messaging, email, or the video communication features of computers....
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III. Statutory Background
Section 255 of the Communications Act of 1934, as amended (hereafter, “Section 255”), tasks the Access Board with the development of guidelines for accessibility of telecommunications equipment...
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§35.160 General (Section-by-Section Analysis)
of the public with disabilities are as effective as communications with others....
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§ 37.21(b)
(b) For entities receiving Federal financial assistance from the Department of Transportation, compliance with applicable requirements of this part is a condition of compliance with section...
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Alterations to Vacated Buildings: ADA Standard Section 233.3.4.1
Section 233.3.4.1 covers scoping requirements in the current ADA Standards for alterations to vacated buildings.
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412.8 Legacy TTY Support
ICT equipment or systems with two-way voice communication that do not themselves provide TTY functionality shall conform to 412.8....
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Serving People with Disabilities in the Most Integrated Setting: Community Living and Olmstead
Individuals with disabilities now have greater control over their community-based care and services....
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§ 1194.23(b)
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols....
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3. Automatic Call Distribution (ACD)
Another feature employed by PSAPs is automatic call distribution (ACD). ACD places incoming calls into a queue, sends out a programmed message to callers to let them know that their...
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4. Switching Between Voice Mode and TTY Mode
All call takers must have the capability to switch back and forth easily from TTY mode to voice mode during the same call. This is especially necessary for silent calls because it...
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1. Number of TTYs
In order to provide equal access to TTY users, every call-taking position within the PSAP must have its own TTY or TTY-compatible equipment.3 PSAPs must have systems that enable call...
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2. Automatic Identification Features
Many PSAPs have equipment with advanced features that facilitate quicker responses to callers. For example, many have automatic number identification (ANI) and automatic location...
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E202.2 Legacy ICT
Any component or portion of existing ICT that complies with an earlier standard issued pursuant to Section 508 of the Rehabilitation Act of 1973, as amended (as republished in...
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E101 General
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301 General
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§ 36.303(c)(2)
(2) A public accommodation shall not require an individual with a disability to bring another individual to interpret for him or her.
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TELEPHONE EMERGENCY SERVICES {35.162}
TELEPHONE EMERGENCY SERVICES {35.162} “Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD’s and computer modems.”
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255 Chapter 1: Application and Administration
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301.1 Scope
The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any...