A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
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5. Q: I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals in?
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Sorenson Video Relay Service ntouch® for Mac®
Using cutting-edge technology, Sorenson Video Relay Service® (SVRS®) has designed the ntouch® group of products specifically for deaf communication....
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§ 36.302(c)(8)
If a public accommodation normally charges individuals for the damage they cause, an individual with a disability may be charged for damage caused by his or her service animal....
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§ 35.136(h) Surcharges
If a public entity normally charges individuals for the damage they cause, an individual with a disability may be charged for damage caused by his or her service animal....
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4.8.2 Clear Floor or Ground Space
The space shall be centered on the showerhead and located so that the showerhead is at the rear of the space....
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Learn about ADA Coordinator Certification
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Multiple Parking Facilities on a Site
Scoping and dispersion requirements ensure access to all parking facilities on a site, including large sites with many lots and garages, such as airports, shopping malls, and...
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Access Board: Sales and Service Counters
Demonstration of sales and service counters that are accessible to people with disabilities according to accessibility standards issued under the American with Disabilities Act (ADA) and...
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MISCELLANEOUS
MISCELLANEOUS
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§1193.33(b)
(b) Manufacturers shall include in general product information the contact method for obtaining the information required by paragraph (a) of this section.
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§ 35.161(b)
automated attendant system for receiving and directing incoming telephone calls, that automated attendant system must provide effective communication with individuals using auxiliary aids and services...
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Example: Historic House Museum
The self-evaluation determines that the house is not accessible....
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Sec. 611. Closed-captioning of public service announcements [Section 402]
Any television public service announcement that is produced or funded in whole or in part by any agency or instrumentality of Federal Government shall include closed captioning of the verbal...
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The ADA and City Governments: Common Problems
[See subsections ...]
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Audio Description Associates Audio Description Services
Clients Audio Description Associates and Joel Snyder have provided audio description services and training for many local, national, and international organizations....
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12210(c) Health and Other Services
(c) Health and Other Services....
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12210(c) Health and other services
(c) Health and other services Notwithstanding subsection (a) of this section and section 12211(b)(3) of this subchapter, an individual shall not be denied health services, or services...
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4.1.6(1)(k)(i)
guidelines do not require the installation of an elevator in an altered facility that is less than three stories or has less than 3,000 square feet per story unless the building is a shopping center...
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
Part 382 prohibits carriers from imposing special charges for accommodations required by the regulation, such as carriage of a service animal....
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
In most cases, airlines may not insist on advance notice or health certificates for service animals under the ACAA regulations....
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T-Base Communications Alternate Format Company
Your Full Service Accessible Communications Department From converting standard print into accessible bank statements and accessible call detail summaries to healthcare documents and...
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Auxiliary aids and services
“Auxiliary aids and services” includes— Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
When these communications involve a person with a disability, an auxiliary aid or service may be required for communication to be effective....
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§ 35.161(b)
interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
