The Department's title II regulation now states that, "[a] public entity shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to...
Search Results "Procedure"
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Section 35.136 Service Animals (Section-by-Section Analysis)
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Section 36.302 Modifications in Policies, Practices, or Procedures (Section-by-Section Analysis)
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Section 36.302(c) Service Animals (Section-by-Section Analysis)
The Department's regulation now states that "[g]enerally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with...
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Section 35.138 Ticketing (Section-by-Section Analysis)
asserted that in order to guarantee equal access to assembly areas for people with disabilities, it is necessary to provide complementary design standards, sales policies, and operational procedures...
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Is it OK to tell a patient who has a disability to bring along someone who can help at the exam?
Q Is it OK to tell a patient who has a disability to bring along someone who can help at the exam? No. If a patient chooses to bring along a friend or family member to the...
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C. Collaboration with Other Entities
identifying community-based service providers, and collaborating with providers to complete intake interviews and schedule initial appointments before release.1 Developing policies, procedures...
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II-3.6100 General.
[Insert the following text after ILLUSTRATION 3, p. 15.] ILLUSTRATION 4: C, a person with a disability, stops at a rest area on the highway. C requires assistance in order to use...
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Reasonable Modification
Public entities must reasonably modify their rules, policies, and procedures to avoid discriminating against people with disabilities.19 Requiring a driver’s license as proof of identity...
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Notes
Policies and Procedures Requiring a driver’s license to obtain a library card from the public library....
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Section 36.302 Modifications in Policies, Practices, or Procedures (Preamble, Section-by-Section Analysis)
Section 36.302 Modifications in Policies, Practices, or Procedures Section 36.302 of the rule prohibits the failure to make reasonable modifications in policies, practices, and procedures...
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D. Procedures for Handling TTY Calls
Procedures for Handling TTY Calls In addition to proper equipment, direct, equal access for TTY calls requires that PSAPs use effective procedures for recognizing and responding to TTY...
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GENERAL EFFECTIVE COMMUNICATION PROVISIONS
qualified sign language and oral interpreters, real-time transcription services, and vendors that can put documents in Braille, and will implement and report to the Department its written procedures...
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If the patient does bring an assistant or a family member, do I talk to the patient or the companion? Should the companion remain in the room while I examine the patient and while discussing the medical problem or results?
Q If the patient does bring an assistant or a family member, do I talk to the patient or the companion? Should the companion remain in the room while I examine the patient and while...
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Recognizing TTY Calls/Treating Silent, Open Lines as Potential TTY Calls
All call takers must be able to recognize and handle TTY calls properly. There are three types of TTY calls a call taker may receive. Some TTYs emit a recorded spoken announcement to...
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§ 36.302 Modifications in policies, practices, or procedures.
[Order No. 1513-91, 56 FR 35592, July 26, 1991, as amended by AG Order No. 3181-2010, 75 FR 56251, Sept. 15, 2010; 76 FR 13287, Mar. 11, 2011; AG Order 3702-2016, 81 FR 53243, Aug....
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Requiring Callers Using TTYs to Press a Key
In the past, some PSAPs have required callers using TTYs to press the space bar or other keys after they call, to emit tones and notify call takers that it is a TTY call. This...
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§ 36.302(a) General.
A public accommodation shall make reasonable modifications in policies, practices, or procedures, when the modifications are necessary to afford goods, services, facilities, privileges,...
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§ 36.302(c) Service animals.
(c) Service animals.
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§ 36.302(e)
(e)
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§ 36.302(e)(1) Reservations made by places of lodging
(1) Reservations made by places of lodging. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any...
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§ 36.302(f) Ticketing.
(f) Ticketing.
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§ 36.302(f)(1)
(1)
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§ 36.302(f)(1)(i)
(i) For the purposes of this section, “accessible seating” is defined as wheelchair spaces and companion seats that comply with sections 221 and 802 of the 2010 Standards along with...
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§ 36.302(f)(1)(ii) Ticket sales
A public accommodation that sells tickets for a single event or series of events shall modify its policies, practices, or procedures to ensure that individuals with disabilities have an...