More recently, we refined this requirement in the May 2008 final rule in response to concerns raised by foreign carriers....
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2. Usability and Performance Standards
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§ 382.70 Disability-related complaints received by carriers
behalf, of an individual with a disability concerning a difficulty associated with the person’s disability, which the person experienced when using or attempting to use an air carrier’s or foreign...
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§382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
[See subsections ...]
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382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?
382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints? This section is identical to the current regulatory provision on...
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Service Animal Issues
The Department agrees that, if Country S prohibits a certain kind of animal from entering, an airline serving an airport in Country S could apply for a conflict of laws waiver to be relieved...
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§382.143 When must carriers complete training for their personnel?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009]
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Web Site Accessibility
In the September 2011 SNPRM, we proposed to require that U.S. and foreign air carriers ensure that the public-facing content of a primary Web site they own or control that markets air transportation...
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1. Technical Standard for Web Site Accessibility
This concern was echoed by foreign carriers that commented individually, although none of the comments provided any information about the amount of non-covered content they anticipated having...
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§ 382.43(c)
(c) If you are a U.S. or foreign air carrier that operates at least one aircraft having a designed seating capacity of more than 60 passengers and owns or controls a primary Web site that...
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382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
Certain aspects of the requirements differ depending on whether the facility in question is located in the U.S. or in a foreign country....
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Background
On May 13, 2008, the Department of Transportation (“Department” or “DOT,” also “we” or “us”) amended 14 CFR Part 382 (Part 382), its ACAA rule, to apply the rule to foreign carriers and...
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3. Scope—Web Sites and Other Electronic Information and Communication Technologies
3. Scope—Web Sites and Other Electronic Information and Communication Technologies The SNPRM: Our proposal to require carrier Web site accessibility was limited to all...
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5. Conforming Alternate Versions
5. Conforming Alternate Versions The SNPRM: In the September 2011 SNPRM preamble, we discussed our concerns about some methods used to provide accessible Web content to...
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6. Compliance Monitoring
6. Compliance Monitoring The SNPRM: In the September 2011 SNPRM, the Department discussed several issues relating to ensuring and monitoring carriers' compliance with the WCAG 2.0...
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§382.51(b)
(b) As a carrier, you must ensure that passengers with a disability can readily use all terminal facilities you own, lease, or control at a foreign airport....
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
Department of Transportation, Office of the Secretary ACTION: Final Rule SUMMARY: The Department of Transportation is amending its Air Carrier Access Act (ACAA) rules to apply to foreign...
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§382.53(b)
(b) The information you must provide under paragraph (a) of this section includes, but is not limited to, the following: Information concerning flight safety, ticketing, flight...
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§382.53(a)
(a)
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§382.141 What training are carriers required to provide for their personnel?
[See subsections ...]
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§ 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act) (with amendments issued through May 2016)
U.S. Department of Transportation 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports - Preamble
SUMMARY: The Department of Transportation is amending its rules implementing the Air Carrier Access Act (ACAA) to require U.S. air carriers and foreign air carriers to make their Web sites...
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4. FACILITIES IN OTHER COUNTRIES
Facilities in other countries for which the United States contributes a portion of the construction cost but does not control design criteria (such as NATO-funded facilities) need not comply...
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Air Carrier Access Act Technical Assistance Manual (2005)
What Airline Employees, Airline Contractors, and Air Travelers with Disabilities Need to Know About Access to Air Travel for Persons with Disabilities A Guide to the Air Carrier...