Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
Search Results "GSA: General Services Administration"
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Customer Service Issues for People with Disabilities
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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III-9.1000 General
III−9.1000 General....
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Location [F248.3]
Beach access routes must coincide with or be located in the same general area as pedestrian access points that serve the beach....
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F248.3 Location
This section requires beach access routes to coincide with or be located in the same general area as pedestrian access points to the beach....
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F227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with F227 and 904....
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227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and 904....
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Auxiliary Aids and Services
Auxiliary Aids and Services: If auxiliary aids and services are requested by guests, meeting organizers will need to address before the meeting takes place how to provide such services...
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IRS Videos in ASL: Tax Scams via Video Relay Service (VRS) (Captions & Audio)
Published on Feb 16, 2017 The IRS warns the Deaf and hard of hearing community about an increasing number of tax scammers that use the Video Relay Services (VRS)....
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§35.174 Referral
§35.174 Referral Section 35.174 provides for referral of the matter to the Department of Justice if the agency is unable to obtain voluntary compliance.
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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ADA25: #22 of 25 -- Preservation of Relay Services
However, it is important to preserve and promote the quality of relay services....
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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Sorenson Video Relay Service ntouch® PC
Using cutting-edge technology, Sorenson Video Relay Service® (SVRS®) has designed the ntouch® group of products specifically for deaf communication....
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III-4.3100 General
III−4.3100 General....
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You must not discriminate against qualified individuals with a disability
[Sec. 382.7(a)(1)] You must not require a passenger with a disability to accept special services (including, but not limited to, pre-boarding) not requested by the passenger....
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502.3 Accessibility Services
Platforms and software tools provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate...
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502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform...
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Sorenson Video Relay Service ntouch® Tablet
Using cutting-edge technology, Sorenson Video Relay Service® (SVRS®) has designed the ntouch® group of products specifically for deaf communication....
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Sorenson Video Relay Service ntouch® Mobile
Using cutting-edge technology, Sorenson Video Relay Service® (SVRS®) has designed the ntouch® group of products specifically for deaf communication....
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Contracting with Other Entities to Provide Programs, Services or Activities
The general nondiscrimination requirement and all of Title II apply whether a public entity provides the program, service or activity itself or is contracting with another entity to do so...
