(D) Special rule for bi-level dining cars for individuals who use wheelchairs Bi-level dining cars shall not be required to...
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12162(a)(2)(D) Special rule for bi-level dining cars for individuals who use wheelchairs
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
49 CFR 37.42(a) 5/24/12
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Guidance Concerning Service Animals
[See subsections ...]
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§ 36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
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Sec.36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
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Rest Stops, Emergency Roadside Stops, and Service Plazas: ADA Standard Section 217.4.5
Section 217.4.5 covers scoping requirements in the current ADA Standards for TTYs at rest stops, emergency roadside stops, and service plazas.
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11B-411.4.7.2 Location
Raised characters or symbols and Braille designations shall comply with Section 11B-407.4.7.1.2.
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11B-409.4.6.1 Size
Control buttons shall be ¾ inch (19.1 mm) minimum in their smallest dimension.
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11B-411.2.1.2.4.2 Size
Elevator assignment characters shall be 1 inch high (25 mm) minimum.
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11B-409.4.6.2 Location
Control panels shall be on a side wall, 12 inches (305 mm) minimum from any adjacent wall.
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11B-411.3.1 Type
Elevator door type shall comply with Section 11B-407.3.1.
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11B-407.4.8.2 Audible indicators
Audible indicators shall comply with Section 11B-407.4.8.2.
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Elevator Car Requirements: ADA Standard Section 407.4
Section 407.4 covers the current ADA Standards for elevator cars.
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SUBCHAPTER II - PUBLIC SERVICES [Title II]
[See subsections ...]
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§382.117(f)
(f) You are never required to accommodate certain unusual service animals (e.g., snakes, other reptiles, ferrets, rodents, and spiders) as service animals in the cabin....
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11B-411.3.2 Operation
Elevator hoistway and car doors shall open and close automatically....
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§ 38.111(a)
(a) New, used and remanufactured intercity rail cars, to be considered accessible by regulations in part 37 of this title shall comply with this subpart to the extent required for each type...
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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III-4.2300 Service animals
III−4.2300 Service animals....
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§ 38.125(b)(2) Controls
(2) Controls—
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§ 38.125(b)(4) Power or equipment failure
(4) Power or equipment failure. Platforms stowed in a vertical position, and deployed platforms when occupied, shall have provisions to prevent their deploying, falling, or folding...
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§ 38.125(b)(10) Platform movement
(10) Platform movement. No part of the platform shall move at a rate exceeding 6 inches/second during lowering and lifting an occupant, and shall not exceed 12 inches/second during...
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§ 38.125(b)(11) Boarding direction
(11) Boarding direction. The lift shall permit both inboard and outboard facing of wheelchairs and mobility aids.
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....