Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
Search Results "Bus Service"
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Customer Service Issues for People with Disabilities
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Section 37.7 Standards for Accessible Vehicles
Accordingly, this paragraph specifies that an over-the-road bus must have a lift which meets the performance requirements of a regular bus lift (see §38.23) and must meet the interim accessibility...
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209 Passenger Loading Zones
Increases the number of accessible loading zones. 209.2.2 Bus Loading Zones....
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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Auxiliary Aids and Services
Auxiliary Aids and Services: If auxiliary aids and services are requested by guests, meeting organizers will need to address before the meeting takes place how to provide such services...
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Clear Width of Circulation Paths and Maneuvering Clearances at Wheelchair Spaces
Providers of paratransit services also urged the Board to exempt cutaway vehicles (minibuses) used for paratransit because their small size would make compliance difficult, result in loss...
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QuickCaption CART Services Realtime Captioning Software
Realtime Captioning converts the spoken word into instant text. In classrooms, at performances, or for seminars or corporate presentations, this simultaneous text can be shown on...
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1. Providing Equal Access With Auxiliary Aids and Services
These different ways are provided through “auxiliary aids and services.” ...
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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502.3 Accessibility Services
Platforms and software tools provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate...
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502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform...
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Training requirement. (Section-by-Section Analysis)
A training and certification requirement would increase the expense of acquiring a service animal and might limit access to service animals for individuals with limited financial resources...
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Q4. If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?
If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal? A. It depends....
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Q14. Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room?
Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room? A. Generally, yes....
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§382.117(g)
(g) Whenever you decide not to accept an animal as a service animal, you must explain the reason for your decision to the passenger and document it in writing....
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Tenant Spaces: ADA Standard Section 206.4.5
Section 206.4.5 covers scoping requirements in the most current ADA Standards for accessible routes to Ttenant spaces.
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"Service Animal" (Section-by-Section Analysis)
"Service Animal" (Section-by-Section Analysis) Although there is no specific language in the 1991 title II regulation concerning service animals, title II entities have the same legal...
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R305.2.7 Boarding and Alighting Areas
R305.2.7 Boarding and Alighting Areas. At boarding and alighting areas at sidewalk or street level transit stops for rail vehicles, detectable warning surfaces shall be placed at the...
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R308.1.1.1 Dimensions
R308.1.1.1 Dimensions. Boarding and alighting areas shall provide a clear length of 2.4 m (8.0 ft) minimum, measured perpendicular to the curb or street or highway edge, and a clear...
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T503.2 Ramps and Bridgeplates
When ramps or bridgeplates are deployed, the walking surface shall be lighted with 2 foot-candles (22 lux) minimum of illumination.
