As customers routinely expect more customization of products, personalization of services, and all-around enhancement of their purchasing experiences, businesses need to learn about their...
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The Importance of Customer Feedback
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Maneuvering Clearance or Standby Power for Automatic Doors
If an emergency-related power failure prevents the operation of the automatic door, a person with a disability could be trapped unless there is either adequate maneuvering room to open the...
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16. What should an employer do when another federal law prohibits it from hiring anyone with a hearing impairment?
If a federal law prohibits an employer from hiring a person with a hearing impairment, the employer is not liable under the ADA....
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10.1 Introduction
If conciliation is not successful, the EEOC may file a suit or issue a "right to sue" letter to the person who filed the charge....
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Accessible Play Components
The ADA mandates that persons with disabilities be able to participate in programs or activities in the most integrated setting appropriate to their needs....
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1118B.6
If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach allowed shall be 54 inches (1372 mm) and the low side reach shall be no less than...
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5.4.7 Transfer Support Gripping Surface Clearance Recommendation for M301 and M302
5.4.7 Transfer Support Gripping Surface Clearance Recommendation for M301 and M302 Description: A clearance around the gripping surface is necessary to ensure sufficient space for a person...
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Trash and Recycling Receptacles [1011.2 and 1011.3]
Currently, trash and recycling receptacles with hinged lids and latches to keep out large animals require a person to operate the latch or handle by tightly grasping, pinching, or twisting...
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Benches [1011.2]
However, armrests on both ends of a bench could prevent a person using a mobility device from being able to transfer from the device onto the bench....
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Biometrics
They recommended an alternative identification method be used such as a personal identification number (PIN) for those who cannot use the biometric option provided....
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Ticket distribution methods. (Section-by-Section Analysis)
Tickets can be purchased in many different ways: in person or on the phone, directly through the venue, or through a third-party company. ...
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Qualified individual with a disability
For students with disabilities at the elementary and secondary level, being qualified under Section 504 is based primarily on whether the person is a certain age....
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Fishing piers and platforms. (Section-by-Section Analysis)
Sections 206.2.14 and 237 of the 2004 ADAAG require at least twenty-five percent (25%) of railings at fishing piers and platforms to be no higher than 34 inches high, so that a person seated...
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General rule on reservations. (Section-by-Section Analysis)
Reservations can be made in many different ways--in person, on the phone, directly with the hotel, with a parent company, or through a travel agency. ...
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3. Q: Who does the ADA protect?
The ADA also protects people who are discriminated against because of their association with a person with a disability....
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Questionnaire on Two Step Transfers
A majority of these 9 participants 89% (8/9) said they would avoid the two step transfers if they were encountered in the real world, while one person said that they would attempt these...
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Readily Achievable
considered include – (1) The nature and cost of the action needed under this part; (2) The overall financial resources of the site or sites involved in the action; the number of persons...
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12. Grievance procedure
It was decided that the details of such procedures could not at this time be specified because of the varied nature of the persons and entities who must establish the procedures and of the...
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I) Police Services
A police officer and a deaf person communicate using a writing pad and pen....
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G. Sleeping Areas
This helps to stabilize the cot and the wall can act as a backrest when the person sits up on the cot....
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Fishing piers and platforms. (Section-by-Section Analysis)
Sections 206.2.14 and 237 of the 2004 ADAAG require at least twenty-five percent (25%) of railings at fishing piers and platforms to be no higher than 34 inches high, so that a person seated...
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Guidelines for Requirement 3
The Guidelines for Requirement 3 present design standards for providing doors that will be sufficiently wide to allow passage into and within all premises by handicapped persons in wheelchairs...
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1. Existing Facilities: Program Accessibility
services, or activities are located in facilities that existed prior to January 26, 1992, the effective date of title II of the ADA, towns must make sure that they are also available to persons...
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Staff Training
For persons with disabilities, this publication is available in alternate formats. Duplication of this document is encouraged. January 2014...