As a carrier, you are required to make such a stop only if the rest room is available on the route to the destination of the enplaning, deplaning, or connecting assistance and you can make...
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§382.91(b)(2)
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Seating Assignments
This way, carrier personnel can determine the most appropriate seating accommodation for you....
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APPENDIX I: Tips for Air Travelers with Disabilities
APPENDIX I Tips for Air Travelers with Disabilities There are some commonly used accommodations, facilities, and services that carriers are required to make available to passengers...
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Customer Premises Equipment (CPE)
Equipment used on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications or interconnected VoIP service....
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Relationship to Other Laws
504, which prohibits discrimination on the basis of disability in the programs and activities of recipients of federal financial assistance; and other federal statutes such as the Air Carrier...
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Safety
However, where an optional carrier action that is not required by FAA rules would result in different treatment of passengers with disabilities, or in other restrictions, then the ACAA and...
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§382.3 Expected maximum flight duration
Expected maximum flight duration means the carrier's best estimate of the total duration of the flight from departure gate to arrival gate, including taxi time to and from the terminals,...
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§382.19(d)
This statement must include the specific basis for the carrier's opinion that the refusal meets the standards of paragraph (c) of this section or is otherwise specifically permitted by this...
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§27.71(j)(1)
(1) Airport operators that jointly own, lease, or control automated airport kiosks with carriers at U.S. airports must ensure that all shared-use automated kiosks installed on or after December...
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§ 27.71(j)(1)
(1) Airport operators that jointly own, lease, or control automated airport kiosks with carriers at U.S. airports must ensure that all shared-use automated kiosks installed on or after December...
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Disability Rights Laws
They include the Fair Housing Act, the Air Carrier Access Act, Section 504 of the Rehabilitation Act, the Civil Rights of Institutionalized Persons Act and the Individuals with Disabilities...
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§382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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§382.133(h)(1)
(1) As a U.S. or foreign carrier subject to paragraph (a) or (b) of this section, you must inform any individual who has advised you that he or she plans to operate his/her device in the...
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
rights violation, it is recommended that carrier personnel explain to the passenger the reason the animal will not be accepted as a service animal....
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Relationship to Other Laws
504, which prohibits discrimination on the basis of disability in the programs and activities of recipients of federal financial assistance, and other federal statutes such as the Air Carrier...
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4.2 Functional Comparisons
Most venues with IR systems currently use the same sub-carrier (95 kHz), thus providing compatibility between different locations....
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What do I do if a passenger claims that he or she is allergic to someone else’s service animal?
., produces shock or respiratory distress that could require emergency or significant medical treatment), and there is a service animal of that kind seated nearby, the carrier should try...
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§ 37.187(a)
It is the responsibility of each carrier to know how to contact carriers with which it interlines (e.g., Operator X must know Operator Y's phone number). Example 2....
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§382.157(h)
(h) Carriers that do not submit their data via the Web shall use the disability-related complaint data form specified in appendix A to this part when filing their annual report summarizing...
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Customer Premises Equipment (CPE)
Equipment used on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications service or interconnected VoIP service, including software integral...
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Requests for Seat Assignments by a Passenger Accompanied by a Service Animal
[Sec. 382.38(a)(3)] If carriers provide special information concerning the transportation of animals outside the continental United States to any passengers, you must provide such information...
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225(d)(3)(B) Recovering costs
In a State that has a certified program under subsection (f) of this section, a State commission shall permit a common carrier to recover the costs incurred in providing intrastate telecommunications...
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Am I entitled to the services and accommodations required by part 382...I am just going to the airport to meet a friend who is traveling?
Carriers are required, under appropriate circumstances, to provide the services and accommodations mandated by part 382, on request, to all qualified individuals with disabilities, whether...
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Tips for Assisting People Who Have Mobility Disabilities
You must be able to provide information to people about the different types of wheelchairs, services, and other equipment provided or accommodated by your carrier on the particular flight...