Effective Communication Provisions Covered entities must provide aids and services when needed to communicate effectively with people who have communication disabilities....
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Effective Communication Provisions
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Accessibility Guidelines for Pedestrian Facilities in the Public Right-of-Way
• Mail or Hand Delivery/Courier: Office of Technical and Informational Services, Access Board, 1331 F Street, NW, Suite 1000, Washington, DC 20004‒1111....
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23. Q: What types of modifications in law enforcement policies, practices, and procedures does the ADA require?
policies, practices, and procedures that are necessary to ensure accessibility for individuals with disabilities, unless making such modifications would fundamentally alter the program or service...
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Historic Preservation
A public entity shall operate each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals...
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24. Educational setting
New paragraph (b) specified that handicapped children must also be provided nonacademic services in as integrated a setting as possible....
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III-7.4300 Parking
In addition, any unit or facility providing medical care or other services, including occupational or physical therapy, or vocational rehabilitation, is subject to a higher accessible parking...
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Electronic and information technology (Preamble, Section-by-Section Analysis)
Information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources....
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11B-228.3.2.1 Public use or common use EVCS
EVCS are not addressed by 2010 ADAS, although a case could be made, based on the general obligation for governments to make their services, programs or activities available to individuals...
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503.3 Alternative User Interfaces (Section-by-Section Analysis)
This section proposes to require that, when applications provide alternative user interfaces that function as assistive technology, such applications must use platform accessibility services...
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Accessibility of Job Information
If a job advertisement provides only a telephone number to call for information, a TDD (telecommunication device for the deaf) number should be included, unless a telephone relay service...
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Air Carrier Access Act
It applies only to air carriers that provide regularly scheduled services for hire to the public....
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Including Customers with Disabilities in the Process
People with disabilities can assist businesses in finding cost-effective, usable solutions that bring facilities and customer service policies and practices into compliance with the ADA....
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Common Problems with Websites
Provide a way for online visitors to request accessible information or services by posting a telephone number or e-mail address on its home page....
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"Place of Lodging" (Section-by-Section Analysis)
The factors to be followed in determining the conditions and amenities of a hotel include rooms available on a walk-up basis, linen service, and accepting reservations for a room type without...
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B. Executive Order 13132 (Federalism)
However, State regulation in this area is already expressly preempted by the Airline Deregulation Act, which prohibits States from enacting or enforcing a law “related to a price, route, or service...
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Commercial Facilities
(iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter or inter-city passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars, and food service...
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VII. TRAINING
TDD machines, visual alarms, and notification devices; (4) all Hotel reservations polices and other policies regarding visitors with disabilities or accessible features; (5) the Hotel's service...
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Appendix B: An Example from State Legislation and Policy: Maryland
Department of Education of any products or services....
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B. Process to Resolve Complaints
Having a consistent process for fielding these complaints will assist you in complying with those legal obligations and providing good customer service....
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E.6.i. - Will there be a web site providing information on how manufacturers have addressed the Access Board’s technical provisions?
This arrangement will allow vendors to more easily update their information, given that how their products and services meet the technical provisions will likely be improving with each version...
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B.6.ii. - If an agency determines that the acquisition of EIT that meets the applicable technical provisions of the Access Board’s standards would impose an undue burden, does it have any remaining obligations under Section 508?
Alternative means may include, but are not limited to: voice, fax, relay service, TTY, qualified sign language interpreters, Internet posting, captioning, text-to-speech synthesis, readers...
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B) Accessible Route
When a walk, pathway, or pedestrian route is necessary to provide public access to a program, service, or activity, an accessible route must be provided....
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Security
addresses security procedures, particularly those enacted after the terrorist hijackings and tragic events of September 11, 2001, which affect or may affect the types of accommodations and services...
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NPRM
to others—as distinct from to the individual with a disability—that cannot be eliminated by a modification of policies, practices or procedures, or by the provision of auxiliary aids or services...