Public entities may not use eligibility criteria that screen out or tend to screen out people with disabilities unless the eligibility criteria are necessary to participate in the program, service...
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Eligibility Criteria
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Recognition of psychiatric service animals but not "emotional support animals." (Section-by-Section Analysis)
They asserted that a significant number of service members returning from active combat duty have adjustment difficulties due to combat, sexual assault, or other traumatic experiences while...
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9. Q: Do police personnel need to take special precautions when providing emergency medical services to someone who has HIV or AIDS?
In fact, emergency medical service providers are required routinely to treat all persons as if they are infectious for HIV, Hepatitis B, or other bloodborne pathogens, by practicing universal...
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Guest Rooms and In-Room Guest Services
Guest Rooms and In-Room Guest Services Orientation to the Room. Guests who are blind or who have low vision should be offered a thorough orientation to their guest rooms....
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E. Tray Slides
If cafeteria style food service lines are provided, are the tray slides no higher than 34" above the floor and queue lines at least 36" wide (42" minimum if u-turns are required) along the...
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6. Q: My county health department has told me that only a guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
A: Yes, if you refuse to admit any other type of service animal on the basis of local health department regulations or other state or local laws....
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Inclusion Solutions FuelCall™ Gas Station Refueling Assistance
Chime Receiver: Easily heard by all employees (strobe option also available) Two Steel J-Bars for proper mounting of BigBell™, reinforced to handle abuse Custom Hours of Service...
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§104.4(b)(2)
(2) For purposes of this part, aids, benefits, and services, to be equally effective, are not required to produce the identical result or level of achievement for handicapped and nonhandicapped...
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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QUESTION: MAY PVOs ESTABLISH POLICIES PROHIBITING OR LIMITING PASSENGERS WITH DISABILITIES FROM TRAVELING WITH ANIMALS?
ANSWER: *PVOs must permit passengers with disabilities to travel with service animals....
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Integrated Setting
Commonly known as the “integration mandate,” public entities must make their programs, services, and activities accessible to qualified people with disabilities in the most integrated way...
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11B-904 CHECK-OUT AISLES AND SALES AND SERVICE COUNTERS
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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When must manufacturers and service providers evaluate access needs?
When must manufacturers and service providers evaluate access needs?...
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Communication Access Realtime Translation: CART Services for Deaf and Hard-of-Hearing People
Requires the Registered User plan or above. Login! -
26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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§ 37.7(b)(6)
(6) Determinations of equivalent facilitation are made only with respect to vehicles or vehicle components used in the provision of transportation services covered by subpart D or subpart...
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§104.4(c) Aid, benefits, or services limited by Federal law
(c) Aid, benefits, or services limited by Federal law. ...
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§ 37.5(f)
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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11. Outside of the Service Area or Operating Hours
A person's request for fixed route or paratransit service may be denied when honoring the request would require the transportation provider to travel outside of its service area or to operate...
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§ 37.5(i)(1) Private entity-private transport
transporting people and whose operations affect commerce shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of specified transportation services...
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Chapter 3 Addendum: Title II Checklist (General Effective Communication)
, etc., when requested by members of the general public....
