(1) Nothing in this part shall be construed to require an individual with a disability to accept an accommodation, aid, service, opportunity, or benefit provided under the ADA or this part...
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§ 35.130(e)(1)
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Uber: Accommodating Riders with Disabilities
Watch this video for some great tips on how to provide 5-star service to your riders who have a disability....
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§ 36.310(a)(1)
(1) A public accommodation that provides transportation services, but that is not primarily engaged in the business of transporting people, is subject to the general and specific provisions...
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Q29. Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel?
Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel? A. No, the dog must be under the handler's control at all times....
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Rest Stops, Emergency Roadside Stops, and Service Plazas: ADA Standard Section 217.4.5
Section 217.4.5 covers scoping requirements in the current ADA Standards for TTYs at rest stops, emergency roadside stops, and service plazas.
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APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA) A.1 General....
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382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
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§ 37.133 Subscription service
[See subsections ...]
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You must allow service animals to accompany passengers with disabilities in the cabin
You must allow service animals to accompany passengers with disabilities in the cabin consistent with FAA safety requirements....
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What do I do if a passenger claims that he or she is allergic to someone else’s service animal?
If a passenger expresses discomfort or annoyance because of an allergic reaction to the presence of a service animal nearby, you can offer the uncomfortable passenger the opportunity to...
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Guidance Concerning Service Animals
[See subsections ...]
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SUBCHAPTER II - PUBLIC SERVICES [Title II]
[See subsections ...]
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III-4.2300 Service animals
III−4.2300 Service animals....
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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§382.117(f)
(f) You are never required to accommodate certain unusual service animals (e.g., snakes, other reptiles, ferrets, rodents, and spiders) as service animals in the cabin....
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II. Overview of Requirements
Public accommodations must -- Provide goods and services in an integrated setting, unless separate or different measures are necessary to ensure equal opportunity. ...
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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IRS Videos in ASL: Tax Scams via Video Relay Service (VRS) (Captions & Audio)
Published on Feb 16, 2017 The IRS warns the Deaf and hard of hearing community about an increasing number of tax scammers that use the Video Relay Services (VRS)....
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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ADA25: #22 of 25 -- Preservation of Relay Services
However, it is important to preserve and promote the quality of relay services....
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
