Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
Search Results "Web-Based Service"
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Customer Service Issues for People with Disabilities
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Section 35.136 Service Animals (Section-by-Section Analysis)
Service Animals (1996) (available at http://www.ada.gov/qasrvc.htm), and ADA Business Brief: Service Animals (2002) (available at http://www.ada.gov/svcanimb.htm), as well as make changes...
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ADA25: #22 of 25 -- Preservation of Relay Services
The Federal Communications Commission (FCC) monitors the quality of relay services in the US by overseeing several areas: how much is paid per minute for each relay service, performance...
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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Auxiliary Aids and Services
Auxiliary Aids and Services: If auxiliary aids and services are requested by guests, meeting organizers will need to address before the meeting takes place how to provide such services...
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QuickCaption CART Services Realtime Captioning Software
Realtime Captioning converts the spoken word into instant text. In classrooms, at performances, or for seminars or corporate presentations, this simultaneous text can be shown on...
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1. Providing Equal Access With Auxiliary Aids and Services
These different ways are provided through “auxiliary aids and services.” ...
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Department of HHS Dear Colleague Letter: Guidance and Resources for Electronic Information Technology: Ensuring Equal Access to All Health Services and Benefits Provided Through Electronic Means
GUIDANCE AND RESOURCES FOR ELECTRONIC INFORMATION TECHNOLOGY: ENSURING EQUAL ACCESS TO ALL HEALTH SERVICES AND BENEFITS PROVIDED THROUGH ELECTRONIC MEANS U.S....
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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B. WCAG 2.0 Incorporation by Reference
As noted above, the Board proposes in this NPRM to incorporate by reference WCAG 2.0. In the following sections, the Board discusses the rationale for, and certain issues related to,...
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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502.3 Accessibility Services
Platforms and software tools provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate...
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502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform...
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Training requirement. (Section-by-Section Analysis)
A training and certification requirement would increase the expense of acquiring a service animal and might limit access to service animals for individuals with limited financial resources...
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Q4. If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?
If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal? A. It depends....
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Safety
Requirements that are necessary for safe operation of a program, service, or activity are allowed, but they must be based on a current, objective assessment of the actual risk, not on assumptions...
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Q14. Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room?
Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room? A. Generally, yes....
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§382.117(g)
(g) Whenever you decide not to accept an animal as a service animal, you must explain the reason for your decision to the passenger and document it in writing....
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Tenant Spaces: ADA Standard Section 206.4.5
Section 206.4.5 covers scoping requirements in the most current ADA Standards for accessible routes to Ttenant spaces.
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"Service Animal" (Section-by-Section Analysis)
"Service Animal" (Section-by-Section Analysis) Although there is no specific language in the 1991 title II regulation concerning service animals, title II entities have the same legal...
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Auxiliary Aids and Services
Often ensuring effective communication requires public entities to provide “auxiliary aids and services” which may include the following: For people who are deaf or have hearing loss:...
