Real-Time Communication Etiquette for Communicating with Customers with Disabilities Today, a lot of customer service takes place with voice calls over the telephone and Internet; however...
Search Results "Place of Public Accommodation"
2010 ADA Definition
Place of Public Accommodation: Place of public accommodation means a facility operated by a private entity whose operations affect commerce and fall within at least one of the following categories –
(1) Place of lodging, except for an establishment located within a facility that contains not more than five rooms for rent or hire and that actually is occupied by the proprietor of the establishment as the residence of the proprietor. For purposes of this part, a facility is a "place of lodging" if it is – (i) An inn, hotel, or motel; or
(ii) A facility that – (A) Provides guest rooms for sleeping for stays that primarily are short-term in nature (generally 30 days or less) where the occupant does not have the right to return to a specific room or unit after the conclusion of his or her stay; and
(B) Provides guest rooms under conditions and with amenities similar to a hotel, motel, or inn, including the following – (1) On- or off-site management and reservations service;
(2) Rooms available on a walk-up or call-in basis;
(3) Availability of housekeeping or linen service; and
(4) Acceptance of reservations for a guest room type without guaranteeing a particular unit or room until check-in, and without a prior lease or security deposit.
(2) A restaurant, bar, or other establishment serving food or drink;
(3) A motion picture house, theater, concert hall, stadium, or other place of exhibition or entertainment;
(4) An auditorium, convention center, lecture hall, or other place of public gathering;
(5) A bakery, grocery store, clothing store, hardware store, shopping center, or other sales or rental establishment;
(6) A laundromat, dry-cleaner, bank, barber shop, beauty shop, travel service, shoe repair service, funeral parlor, gas station, office of an accountant or lawyer, pharmacy, insurance office, professional office of a health care provider, hospital, or other service establishment;
(7) A terminal, depot, or other station used for specified public transportation;
(8) A museum, library, gallery, or other place of public display or collection;
(9) A park, zoo, amusement park, or other place of recreation;
(10) A nursery, elementary, secondary, undergraduate, or postgraduate private school, or other place of education;
(11) A day care center, senior citizen center, homeless shelter, food bank, adoption agency, or other social service center establishment; and
(12) A gymnasium, health spa, bowling alley, golf course, or other place of exercise or recreation.
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Commonly Searched Documents
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Real-Time Communication Etiquette for Communicating with Customers with Disabilities
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Orienting Attendees to the Meeting Space
It may also help to include specific directions for getting to and from one area of the meeting place to another....
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Locating Controls & Devices: Percent of People Who Can Reach the Matrix Cell Indicated While Holding 5 lb Weight - Side Approach Manual Wheelchair
These data depict the reaching abilities of manual chair users represented as the percentage of users able to retrieve and place a 5 lb object on a target shelf in the lateral or sideways...
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Can access be provided after construction based on need?
Access required by the ADA Standards must be put in place and ready for use as part of construction....
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11B-705.1.2.3 Islands or cut-through medians
pedestrian islands or cut-through medians shall be 36 inches (914 mm) minimum in depth extending the full width of the pedestrian path or cut-through less 2 inches (51 mm) maximum on each side, placed...
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11B-810.6.2 Routes and destinations
Signs covered by this requirement shall, to the maximum extent practicable, be placed in uniform locations within the system....
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9.1 Overview of Legal Obligations
able to perform a job without posing a significant risk of substantial harm to the health or safety of the individual or others, if the risk cannot be eliminated or reduced by reasonable accommodation...
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3.3.6 Knee Clearance Height, minimum
BS8300 results for knee clearance height suggest that current U.K. standard generally accommodates most wheelchair users in that country....
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3.3.11 180-Degree Turn
The U.S. standard of 1525 mm (60 in.) accommodates just over 80% of the manual and powered wheelchair users, but less than 50% of the scooter users in our sample....
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Tips for Weighing People Using an Accessible Scale
Large platform to accommodate various wheelchair sizes....
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Chapter 4: Creating a Workable ADA: The Senate and the White House
Weicker and Harkin had even discussed whether Harkin’s position as Chairman of the Subcommittee on the Handicapped placed him in the best position to be the original sponsor in 1988....
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1. Ask to find out if an individual is willing to disclose their disability.
While some people prefer to be public about their disability such as including information about their disability in a media article, others choose to not be publically [sic] identified...
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217.4.6 Hospitals
Where at least one public pay telephone is provided serving a hospital emergency room, hospital recovery room, or hospital waiting room, at least one public TTY shall be provided at each...
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4.1.3(17)(c)(i)
(i) if a total number of four or more public pay telephones (including both interior and exterior phones) is provided at a site, and at least one is in an interior location, then at least...
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§ 35.160(a)(2)
(2) For purposes of this section, “companion” means a family member, friend, or associate of an individual seeking access to a service, program, or activity of a public entity, who, along...
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1630.14(b)(3)
or inquiry, the exclusionary criteria must be job-related and consistent with business necessity, and performance of the essential job functions cannot be accomplished with reasonable accommodation...
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ADAPTABLE
This term means that elements can be modified or adjusted to accommodate the needs of a specific user. ...
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12111(8) Qualified individual with a disability
.-- The term qualified individual with a disability means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the employment...
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2. HEARING
Explain: Other accommodations: Letter, word, picture, translator boards Pad / pen – writing notes Visual notification devices * door flasher...
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Transient Lodging
A building or facility containing one or more guest room(s) for sleeping that provides accommodations that are primarily short-term in nature....
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What kinds of securement equipment must be provided in buses and vans?
Section 38.23(a) requires vehicles over 22 feet in length to have enough securement locations and devices to secure two wheelchairs, while vehicles 22 feet and under must be able to accommodate...
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What kinds of securement equipment must be provided in buses and vans?
Section 38.23(a) requires vehicles over 22 feet in length to have enough securement locations and devices to secure two wheelchairs, while vehicles 22 feet and under must be able to accommodate...
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May a transit operator deny boarding to a rider whose wheelchair is difficult to secure?
Section 37.165(d) states that transit operators cannot refuse to accommodate a wheelchair because the device cannot be secured to the driver’s satisfaction....
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May a transit operator deny boarding to a rider whose wheelchair is difficult to secure?
Section 37.165(d) states that transit operators cannot refuse to accommodate a wheelchair because the device cannot be secured to the driver’s satisfaction....