(d) As a carrier, you must make a dispositive written response to a written disability complaint within 30 days of its receipt....
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§382.155(d)
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§382.31(a)
(a) Except as otherwise provided in this part you must not, as a carrier, impose charges for providing facilities, equipment, or services that this rule requires to be provided to passengers...
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§382.159(a)
(a) Any person believing that a carrier has violated any provision of this part may seek assistance or file an informal complaint at the Department of Transportation no later than 6 months...
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Chapter 6: Assisting Air Travelers with Disabilities with Their Complaints
Recording, Categorizing, and Reporting Written Disability-related Complaints Received by Carriers...
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§382.67(b)
(b) If you are a carrier that uses the seat-strapping method to stow a manual passenger wheelchair, you must ensure that there is priority space for at least two such wheelchairs, if stowing...
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§382.133(d)(1)
airway pressure machine that displays a manufacturer's label according to FAA requirements in circumstances where requirements for labeling these devices have not been set by the foreign carrier's...
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§382.53(a)(3)
(3) As a U.S. or foreign carrier, at any U.S. airport covered by this paragraph where the airport has effective control over the covered gates, ticketing areas, and customer service desks...
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§382.87(a)
(a) As a carrier, you must not exclude any passenger with a disability from any seat or require that a passenger with a disability sit in any particular seat, on the basis of disability,...
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§382.27(a)
(a) Except as provided in paragraph (b) of this section and §382.133(e)(4) and (5) and (f)(5) and (6), as a carrier you must not require a passenger with a disability to provide advance...
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ENDNOTES
Federal financial assistance can be direct or indirect. Jacobson v. Delta Airlines, Inc., 742 F.2d 1202, 1211 (9th Cir. 1984). ii Ibid. iii Ibid....
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§382.55(b)
(b) If, as a carrier, you impose security screening procedures for passengers with disabilities that go beyond those mandated by TSA (or, at a foreign airport, beyond the law of the country...
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§ 37.213(e)
(e) The information required to be submitted to the Department shall be sent to the following address: Federal Motor Carrier Safety Administration, Office of Data Analysis & Information...
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§382.157(f)(2)
(2) As either carrier in a codeshare relationship, you must forward to your codeshare partner disability-related complaints you receive from or on behalf of passengers with respect to difficulties...
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Mansfield Lavatory Grande Isle 2018HBNS
Features Wall-mount lavatory Full 4" high backsplash Drilled for concealed arm carrier Concealed front overflow Colors: white, and standard colors: biscuit and bone Available...
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Sennheiser SI 29-5 Five-Channel Modulator
Features Modulator with up to five narrow-band audio channels Each audio channel can be programmed to any of the 32 carrier frequencies Several units can be cascaded...
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§382.11(a)(4)
., refusing to provide transportation) because the individual asserts, on his or her own behalf or through or on behalf of others, rights protected by this part or the Air Carrier Access...
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Appendix A – Disability Complaint Reporting Form
Appendix A – Disability Complaint Reporting Form This appendix contains the form carriers use to submit disability-related complaint data....
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§382.83(d)
(d) As a carrier, if you wish to use a different method of providing seating assignment accommodations to passengers with disabilities from those specified in this subpart, you must obtain...
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§382.155(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must respond to written complaints received by any means (e.g., letter, fax, e-mail, electronic instant...
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§382.43(a)
(a) If, as a carrier, you provide telephone reservation and information service to the public, you must make this service available to individuals who use a text telephone (TTY), whether...
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§382.141(b)
(b) If you are a carrier that operates only aircraft with fewer than 19 passenger seats, you must provide training for flight crewmembers and appropriate personnel to ensure that they are...
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§27.71(j)(2)
(2) Airport operators must ensure that at least 25 percent of shared-use automated airport kiosks they jointly own, lease, or control with carriers in each location at the airport meet the...
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§ 27.71(j)(2)
(2) Airport operators must ensure that at least 25 percent of shared-use automated airport kiosks they jointly own, lease, or control with carriers in each location at the airport meet the...
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§382.153(b)
occurred, and the CRO agrees that a violation has occurred, the CRO must provide to the complainant a written statement setting forth a summary of the facts and what steps, if any, the carrier...
