Individuals with disabilities shall be permitted to be accompanied by their service animals in all areas of a public entity's facilities where members of the public, participants in services...
Search Results "Customer Service"
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§ 35.136(g) Access to areas of a public entity
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CommonLook Professional Services for Electronic Accessibility of Documents and Forms
CommonLook professional services are designed to assist organizations with ensuring the accessibility of their electronic documents and forms. ...
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b. Telephone Communications
A second way is by utilizing telephone relay services or video relay services....
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§ 35.160(b)(1)
(1) A public entity shall furnish appropriate auxiliary aids and services where necessary to afford qualified individuals with disabilities, including applicants, participants, companions...
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Two Steps for Airline Personnel
To determine whether an animal is a service animal and should be allowed to accompany its user in the cabin, airline personnel should: 1....
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5. What does it mean for auxiliary aids and services to be provided in “accessible formats, in a timely manner, and in such a way as to protect the privacy and independence” of a student with a disability?
Second, the auxiliary aid or service must be provided in a timely manner....
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Accessible parking
• Many older adults with diminished heart and lung functions and reduced mobility will have placards or license plates for accessible parking. When parking is near the main door of...
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11B-225.2.2 Self-service shelving
Self-service shelves shall be located on an accessible route complying with Section 11B-402. Self-service shelving shall not be required to comply with Section 11B-308 _|Reach Ranges|_....
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225.2.1 Storage
Commenters recommended that the Department adopt language requiring public accommodations to provide access to all self-service shelves and display areas available to customers....
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D. Effective Communication: Auxiliary Aids and Services
Atlantis will promptly respond to cruise line passengers’ requests for Appropriate Auxiliary Aids and Services, including qualified interpreters, for individuals who are deaf, hard...
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Section 37.161 Maintenance of Accessible Features--General
Section 37.161 Maintenance of Accessible Features--General This section applies to all entities providing transportation services, public and private....
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7) Storage and shelves
Self-service shelves and displays must be on an accessible route but need not comply with reach-range requirements (§4.1.3(12))....
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Common Problems with Communication
Ø Public meetings are often held without audio amplification or sign language interpreters, real-time transcription services, etc....
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12102(1) Auxiliary aids and services
(1) Auxiliary aids and services. --The term auxiliary aids and services includes--...
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12162(a)(4)(A)(ii)
(ii) appropriate auxiliary aids and services, including a hard surface on which to eat, shall be provided to ensure that other equivalent food service is available to individuals with disabilities...
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§382.51(a)(5)
(5) In cooperation with the airport operator and in consultation with local service animal training organization(s), you must provide animal relief areas for service animals that accompany...
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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603.2 Information on Accessibility and Compatibility Features
ICT support services shall include information on the accessibility and compatibility features required by 602.2....
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4.1.3(8)(c)
(c) If the only entrance to a building, or tenancy in a facility, is a service entrance, that entrance shall be accessible....
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What types of communication aids and services would a public accommodation be required to provide to persons with HIV or AIDS?
that will ensure equal access to the goods, services, or facilities that the public accommodation offers....
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603.2 Information on Accessibility and Compatibility Features
ICT support services shall include information on the accessibility and compatibility features required by 602.2....
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12184(b)(2)(B)
(B) provide auxiliary aids and services consistent with the requirements of section 12182(b)(2)(A)(iii) of this title; and...
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Perkins Access Digital Accessibility Services
Digital accessibility means you can effectively serve more customers, better support your employees and avoid costly litigation. Accessibility benefits all users....
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Separate benefit (Preamble, Section-by-Section Analysis)
It is not intended to encompass the clients or customers of other entities....
