However, if a deaf and blind individual needs interpreter services, an interpreter who is qualified to handle the needs of that individual may be required....
Search Results "Personal Service"
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"Qualified Interpreter" (Section-by-Section Analysis)
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Guarantees of accessible guest room reservations. (Section-by-Section Analysis)
e)(3) provides that a public accommodation that owns, operates, leases (or leases to) a place of lodging shall guarantee accessible guest rooms that are reserved through a reservations service...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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221.2.2 Integration
Although not required under new construction standards, the regulations require that wheelchair users have access to specialty services and amenities available to other spectators....
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III-3.1000 General
Individuals with disabilities may not be denied full and equal enjoyment of the "goods, services, facilities, privileges, advantages, or accommodations" offered by a place of public accommodation...
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Exception 9
The types of buildings and facilities are: Office buildings and passenger vehicle service stations of three stories or more and 3,000 or more square feet (279 m2) per floor....
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Other relevant federal rules and guidance documents
As discussed above, DOJ and the Department of Health and Human Services issued a guidance document for health care providers regarding their responsibilities to make their services and facilities...
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11B-209.4 Valet parking
Parking facilities that provide valet parking services shall provide at least one passenger drop-off and loading zone complying with Section 11B-503....
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1.9.1.1.2
The Department of General Services requires newly leased facilities, and lease renewals, to be accessible by first surveying the facility for code compliance and then making necessary corrections...
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11B-209.4 Valet parking
Parking facilities that provide valet parking services shall provide at least one passenger drop-off and loading zone complying with Section 11B-503....
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1.9.1.1.2
The Department of General Services requires newly leased facilities, and lease renewals, to be accessible by first surveying the facility for code compliance and then making necessary corrections...
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11B-228.3.2.1 Public use or common use EVCS
EVCS are not addressed by 2010 ADA Standards, although a case could be made, based on the general obligation for governments to make their services, programs or activities available to individuals...
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11B-228.3.2.1 Public use or common use EVCS
EVCS are not addressed by 2010 ADA Standards, although a case could be made, based on the general obligation for governments to make their services, programs or activities available to individuals...
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Visually IMpaired Accessible Keypad Door Lock
Ran into an interesting issue in a claim by a visually impaired plaintiff The claim was that the push button keypad was not accessible for a visually impaired person - see attached photo...
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Dispersion: ADA Standard Section 233.3.5
Section 233.3.5 covers scoping requirements in the current ADA Standards for dispersion of individual residential dwelling units.
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Sec.36.305(a) General
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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§382.155(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must respond to written complaints received by any means (e.g., letter, fax, e-mail, electronic instant...
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E207.1 General
EXCEPTION: Software that is assistive technology and that supports the accessibility services of the platform shall not be required to conform to the requirements in Chapter 5....
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§8.4(e)
local law or other requirement that, based on handicap, imposes inconsistent or contradictory prohibitions or limits upon the eligibility of qualified individuals with handicaps to receive services...
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K1
Is there an accessible route, at least 36 inches wide, that connects each of the shelter activity areas with the food service and eating areas (it may narrow to 32 inches wide for up to...
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12162(a)(3)(C) Limitation
on a train by subparagraph (A), not more than two spaces to park and secure wheelchairs nor more than two spaces to fold and store wheelchairs shall be located in any one coach or food service...
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§35.190(b)
section shall have responsibility for the implementation of subpart F of this part for components of State and local governments that exercise responsibilities, regulate, or administer services...
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§ 36.305(a) General
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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601.1 Scope (Section-by-Section Analysis)
601.1 Scope (Section-by-Section Analysis) This section proposes that the technical requirements for support documentation and services in this chapter be applied where either (a) required...