NAD Attorney Debra Patkin explains how Video Relay Services (VRS) is a result of the Americans with Disabilities Act (ADA). View the entire #ADA25 series at www.nad.org/ADA25....
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ADA25: #20 of 25 -- Video Relay Service (VRS)
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b. Telephone Communications
A second way is by utilizing telephone relay services or video relay services....
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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§382.117(h)
., animal health regulations) needed to permit the legal transportation of a passenger's service animal from the U.S. into a foreign airport....
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General Requirements of Part 382
In a nutshell, the main requirements of Part 382 regarding service animals are: Carriers shall permit dogs and other service animals used by persons with disabilities to accompany...
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Small Entities Affected by Rule
Department of Agriculture (Forest Service), U.S. Department of Defense (Army Corps of Engineers), and U.S....
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§ 36.302(c)(8)
If a public accommodation normally charges individuals for the damage they cause, an individual with a disability may be charged for damage caused by his or her service animal....
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§ 35.136(h) Surcharges
If a public entity normally charges individuals for the damage they cause, an individual with a disability may be charged for damage caused by his or her service animal....
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
‘‘Auxiliary Aids and Services’’ (Section-by-Section Analysis) In the NPRM, the Department proposed revisions to the definition of auxiliary aids and services under § 35.104 to include...
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§ 382.55 Miscellaneous provisions
(a) Carriers shall permit dogs and other service animals used by persons with a disability to accompany the persons on a flight....
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MISCELLANEOUS
MISCELLANEOUS
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§1193.33(b)
(b) Manufacturers shall include in general product information the contact method for obtaining the information required by paragraph (a) of this section.
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§ 35.161(b)
automated attendant system for receiving and directing incoming telephone calls, that automated attendant system must provide effective communication with individuals using auxiliary aids and services...
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Telecommunications Relay Services (TRS) (Advisory Guidance)
Telecommunications Relay Services (TRS) 18....
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Sec. 611. Closed-captioning of public service announcements [Section 402]
Any television public service announcement that is produced or funded in whole or in part by any agency or instrumentality of Federal Government shall include closed captioning of the verbal...
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5.2 FOOD SERVICE LINES
Food service lines shall have a minimum clear width of 36 in (915 mm), with a preferred clear width of 42 in (1065 mm) where passage of stopped wheelchairs by pedestrians is desired....
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12210(c) Health and Other Services
(c) Health and Other Services....
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5. What does it mean for auxiliary aids and services to be provided in “accessible formats, in a timely manner, and in such a way as to protect the privacy and independence” of a student with a disability?
First, the auxiliary aid or service provided must permit the person with the disability to access the information....
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12210(c) Health and other services
(c) Health and other services Notwithstanding subsection (a) of this section and section 12211(b)(3) of this subchapter, an individual shall not be denied health services, or services...
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Inclusion Solutions OrderAssist™ Drive-Thru Access
Returning customers at the counter and the drive-thru can prepare their order forms in advance and cut down on service time....
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
Part 382 prohibits carriers from imposing special charges for accommodations required by the regulation, such as carriage of a service animal....
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
In most cases, airlines may not insist on advance notice or health certificates for service animals under the ACAA regulations....
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Auxiliary aids and services
“Auxiliary aids and services” includes— Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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T-Base Communications Alternate Format Company
Your Full Service Accessible Communications Department From converting standard print into accessible bank statements and accessible call detail summaries to healthcare documents and...
