Preferential treatment of calls is prohibited. Both VRS and TRS providers must handle calls in the order in which they are received....
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What Consumers Should Know
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Sorenson Video Relay Service ntouch® Tablet
With Enhance Share Text you can send and receive text during calls on all ntouch devices, including the ntouch VP. Call Transfer Take control!...
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Sorenson Video Relay Service ntouch® for Mac®
With Enhance Share Text you can send and receive text during calls on all ntouch devices, including the ntouch VP. Call Transfer Take control!...
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Sorenson Video Relay Service ntouch® Mobile
With Enhance Share Text you can send and receive text during calls on all ntouch devices, including the ntouch VP. Call Transfer Take control!...
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TTY
TTYs are also called text telephones....
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11B-1009.2.7 Operation
This will permit a person to call the pool lift when the pool lift is in the opposite position....
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How VRS works
The VRS CA then places a telephone call to the party the VRS user wishes to call....
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Alterations to elevators. (Section-by-Section Analysis)
It is therefore possible that a bank of elevators controlled by a single call system may contain just one accessible elevator, leaving an individual with a disability with no way to call...
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Alterations to elevators. (Section-by-Section Analysis)
It is therefore possible that a bank of elevators controlled by a single call system may contain just one accessible elevator, leaving an individual with a disability with no way to call...
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225(d)(1)(E)
(E) prohibit relay operators from failing to fulfill the obligations of common carriers by refusing calls or limiting the length of calls that use telecommunications relay services;...
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During and After an Emergency
If your call does not go through wait ten seconds before trying again. 4....
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Q: What is VCO? Who uses it?
VCO allows a person with hearing loss to speak directly to the call taker and read the response that is typed back....
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§ 36.303(d)(4)
(4) A public accommodation shall respond to telephone calls from a telecommunications relay service established under title IV of the ADA in the same manner that it responds to other telephone...
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§ 35.161(c)
(c) A public entity shall respond to telephone calls from a telecommunications relay service established under title IV of the ADA in the same manner that it responds to other telephone...
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Ultratec Uniphone 1140 TTY
It is perfect for making Voice Carry Over (VCO) calls. With VCO, you speak directly to the other person and read their typed responses on the display....
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Q: What is HCO? Who uses it?
HCO allows them to type their words on a TTY to call takers and hear call takers' spoken responses through their handset....
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§ 36.303(d)(1)(iv)
(iv) A public accommodation shall respond to telephone calls from a telecommunications relay service established under title IV of the Americans with Disabilities Act in the same manner...
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§ 35.161(c)
(c) A public entity shall respond to telephone calls from a telecommunications relay service established under title IV of the Americans with Disabilities Act in the same manner that it...
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1. What does direct and equal access mean?
“Direct access” means that PSAPs must directly receive TTY calls without relying on an outside relay service or third-party services....
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2. Types of Telephone Emergency Services Covered
It transfers calls to secondary PSAPs, such as fire or emergency medical services. In those transfer situations, PSAPs must understand how to correctly transfer TTY calls....
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TDD or TTY Etiquette, Glossary of TDD Abbreviations
All calls will be kept private, and no records of any conversations will be maintained....
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Telecommunication Relay Services (TRS)
Public entities’ staff who answer the telephone must treat relay calls like other calls. TRS calls usually take more time than “regular” calls....
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B. How Does a TTY Work?
How do you know when it’s a TTY call? Some TTYs emit a recorded spoken announcement to the call taker that a TTY call is being received....
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II-7.3200 911 lines
A public entity may, however, provide a separate seven-digit line for use exclusively by nonvoice calls in addition to providing direct access for such calls to the 911 line....
