A person may be ADA paratransit eligible for some trips but not others....
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Trip-by-Trip Eligibility
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General Provisions
General Provisions This section sets forth the minimum requirements for eligibility for complementary paratransit service....
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§ 37.127 Complementary paratransit service for visitors
[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]
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§ 37.125(e)
(e) The public entity shall provide documentation to each eligible individual stating that he or she is “ADA Paratransit Eligible.”...
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§ 37.135 Submission of paratransit plan
[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996; 61 FR 26468, May 28, 1996; 79 FR 21406, Apr. 16, 2014]
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Section 37.143 Paratransit Plan Implementation
Section 37.143 Paratransit Plan Implementation As already discussed under §37.135, the states will receive FTA recipient plans for recipients of funding under 49 U.S.C. 5311 administered...
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§ 37.145 State comment on plans
[56 FR 45621, Sept. 6, 1991, as amended at 79 FR 21406, Apr. 16, 2014]
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§ 37.129 Types of service
[See subsections ...]
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Section 37.133 Subscription Service
Section 37.133 Subscription Service As part of its paratransit service, an entity may include a subscription service component....
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State Certification that Plans have been Received
State Certification that Plans have been Received This is to certify that all ADA paratransit plans required under 49 CFR 37.139 have been received by (state DOT) _________________...
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10. Exclusive or Reduced Capacity Paratransit Trips
A passenger's request for an exclusive paratransit trip may be denied as a fundamental alteration of the entity's services. Paratransit is by nature a shared-ride service....
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
The Department of Transportation’s ADA regulation provides that complementary paratransit service for ADA paratransit eligible persons shall be “origin-to-destination” service....
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§ 37.121 Requirement for comparable complementary paratransit service
[See subsections ...]
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Counting Trip Denials and Missed Trips
[See subsections ...]
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§ 37.151 Waiver for undue financial burden
If compliance with the service criteria of §37.131 of this part creates an undue financial burden, an entity may request a waiver from all or some of the provisions if the...
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Section 37.129 Types of Service
Feeder paratransit, again, would have to meet all the criteria of §37.131....
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Fares
Fares To calculate the proper paratransit fare, the entity would determine the route(s) that an individual would take to get from his or her origin to his or her destination on the fixed...
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§ 37.131 Service criteria for complementary paratransit
[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996; 71 FR 63266, Oct. 30, 2006]
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16. Opening Building Doors
For paratransit services, a passenger's request for the driver to open an exterior entry door to a building to provide boarding and/or alighting assistance to a passenger with a disability...
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2. Pick Up and Drop Off Locations with Multiple Entrances
A paratransit rider's request to be picked up at home, but not at the front door of his or her home, should be granted, as long as the requested pick-up location does not pose a direct threat...
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§ 37.139 Plan contents
Each plan shall contain the following information:
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Sec. 12143. Paratransit as a complement to fixed route service. [Section 223]
[See subsections ...]
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Section 37.121 Requirement for Comparable Complementary Paratransit Service
to provide paratransit service that is both comparable and complementary to the fixed route service....
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Determining ADA Paratransit Eligibility An Approach, Recommendations and Training Materials
Determining ADA Paratransit Eligibility: An Approach, Guidance and Training Manual was developed and disseminated by ESPA in 2003 to provide fixed-route transit providers with information...
